Jknapp1
Member
- First Name
- Jeff Knapp
- Joined
- Oct 20, 2021
- Threads
- 0
- Messages
- 17
- Reaction score
- 8
- Location
- Birmingham, Alabama
- Vehicles
- 2021 F150 Powerboost
- Occupation
- Elevator mechanic
See attached. On the third line where it says CIP, the software on your truck is from 3/18/2021 which is the same date your truck was built at the factory. Your truck has never recorded an OTA and is on Sync 20301 which is faulty software from 2020 known to break the OTA process.
Yes, they do. I believe they just don't want to fool with it.Do they look you right in the eye when they say that to you?
I always wonder if THEY perhaps believe that they are telling you the truth? I mean, MAYBE they really don't have a clue how any of this works?
Regardless of the reason they say such things, it's an abysmal state of affairs at the typical dealership right now. The disconnect between the manufacturer and the factory service representative is vast.
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