ECU module programming guide using FDRS

[jgrant]

Thanks, Jesse. Tried all that, in that order, very carefully. Still getting a "cannot reach FDRS servers" message and never get a chance to log in. I'm assuming you are able to log in just fine today?

1. uninstall FDRS
2. reboot computer
3. download and save FDRS from here https://www.motorcraftservice.com/diagnostic/Support?channelId=50&categoryId=276
4. once the download is complete100%, do not open the file.
5. go to your DOWNLOADS folder and right click on FDRS 38.5.7 then select Run As Administrator to start the installation.
6. go to www.motorcraftservice.com using MS Edge browser and login. then minimize the browser window..
7. launch FDRS, select INDEPENDETN OPERATOR/NON-DEALER as a user type, country = USA, click on Login tab.
8. login using the same email address and password of motorcraftservice.com.

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[Jesse-Infotainment]

Thanks, Jesse. Tried all that, in that order, very carefully. Still getting a "cannot reach FDRS servers" message and never get a chance to log in. I'm assuming you are able to log in just fine today?

Yes. I did log in prior to posting this.

 

[Snakebitten]

I had to fight login issues several times yesterday and last night.
And that's from the same pc I have done many FDRS sessions from previously.
So yesterday wasn't the best day for troubleshooting login issues, in my opinion.
I wasted a bit of time and effort myself swapping FDRS versions across a couple of different laptops. I think it was on Ford's end all along

 

[Jesse-Infotainment]

I have seen where certain regions have issues while others do not

 

[jgrant]

Frustration level is rising, and license time is ticking by while not being able to actually use the software license I purchased...not really happy with Ford right now.

More things I've been trying:
Started completely over on a totally different computer, using a totally different internet connection (mobile hotspot this time). Still used the same log in, and successfully transferred the same FDRS license to the new computer.
Same result - "cannot reach the FDRS servers". Network tests are now consistently "pass" (had some fails earlier) but not able to log in. FDRS WILL take me to the Dealer website to attempt login that way, but will not do it with non-dealer selection.

 

[JEB]

Frustration level is rising, and license time is ticking by while not being able to actually use the software license I purchased...not really happy with Ford right now.

More things I've been trying:
Started completely over on a totally different computer, using a totally different internet connection (mobile hotspot this time). Still used the same log in, and successfully transferred the same FDRS license to the new computer.
Same result - "cannot reach the FDRS servers". Network tests are now consistently "pass" (had some fails earlier) but not able to log in. FDRS WILL take me to the Dealer website to attempt login that way, but will not do it with non-dealer selection.

If you’re running Windows 11, try a much older version of FDRS—37.X.X. @nitrobass24 ’s database goes back that far.

 

[nitrobass24]

@jgrant I have found 37.4.7 to be the most stable on W11 for me. I don’t even bother upgrading anymore.
https://github.com/nitrobass24/FDRS-Archive?tab=readme-ov-file#version-3747

 

[jgrant]

@jgrant I have found 37.4.7 to be the most stable on W11 for me. I don’t even bother upgrading anymore.
https://github.com/nitrobass24/FDRS-Archive?tab=readme-ov-file#version-3747

Just tried 37.4.7 - no change.
Should I need IDS installed? Or anything else?

 

[Big Dog Daddy]

Did you install ford's vcm software. I use a mongoose, but somehow after installing the vcm software it all worked.

 

[jgrant]

Did you install ford's vcm software. I use a mongoose, but somehow after installing the vcm software it all worked.

Are you talking about the VCI software package? I had it installed before but I've sinced uninstalled it as I try to get this to work. I'm going to re-install and see if it makes any difference.

 

[Big Dog Daddy]

Are you talking about the VCI software package? I had it installed before but I've sinced uninstalled it as I try to get this to work. I'm going to re-install and see if it makes any difference.

Yes

 

[Micho523]

OK, everybody, I'm getting the dreaded "cannot reach FDRS servers" message when trying to login to FDRS. Any help is greatly appreciated. Here's what I've done so far:
1. Installed FDRS 39.6.8 (latest release, 18 March)
2. Selected "Independente Operator/Non-Dealer" and "USA".
3. Hit Log In and get the message.
4. Tried un-installing and re-installing 4 times. Tried installing "VCI" software because it was complaining about it.
5. Tried creating a new Motorcraft account and being logged in while running FDRS.
Is anyone else having issues today?

Literally just used it without issue

 

[jgrant]

Literally just used it without issue

Problem is probably something on my end, then. Thanks for the data. Still trying to figure it out...

 

[Gord0]

Since I won't have time this weekend to tackle my list of updates on my new to me truck I figured I'd at least do a little prep. Grabbed my asbuilt from Ford, then plugged into forscan for the first time to download my asbuilts there. I was somewhat shocked I only had 1 dtc.

It'll be nice to clear this list, then figure out why I get no cam in motion even though I'm on Sync23159 rev915. Yes, only 1 cam. Surprisingly this Lariat wasn't optioned with 360... Yet.

 

[JEB]

Problem is probably something on my end, then. Thanks for the data. Still trying to figure it out...

There are two “non-dealer” login choices—Non-Dealer ETIS and Independent Operator/Non-Dealer. Make sure you are using Independent Operator/Non-Dealer.

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