Ford Survey?

Dan M.

Well-known member
First Name
Dan
Joined
Aug 10, 2020
Messages
350
Reaction score
295
Location
Fayetteville NC
Vehicles
2018 Ford F-150 Lariat
Occupation
Retired Army
I’ve had my truck since 10 March and have not received a survey from Ford. In the past I’ve always received the survey in 2 or 3 weeks. Any else not receive a survey?





Advertisement

 

flatag

Well-known member
First Name
Tom
Joined
Feb 25, 2021
Messages
125
Reaction score
127
Location
Florida
Vehicles
2021 Ford F-150 XLT FX4
Bought mine in February and haven’t received a survey. Also never received a survey on my last truck purchase.
 

Codge24

Member
First Name
Roger
Joined
Jan 15, 2021
Messages
20
Reaction score
17
Location
La Ronge, Sk.
Vehicles
2021 Plarinum, 2019 CRV 2021 & toys galore
got a dealer satisfaction survey within a week of purchase
 

SuvE

Well-known member
First Name
Gary
Joined
Oct 14, 2020
Messages
126
Reaction score
93
Location
Arizona
Vehicles
2021 F150
Occupation
Retired
I got one a week or so after delivery, but it was all about the dealer, not the truck. I am expecting one from Ford about the truck, but from the posts here, maybe they are not doing that any more. Too bad...
 

Knickell

Well-known member
First Name
Kyle
Joined
Aug 1, 2020
Messages
2,218
Reaction score
2,065
Location
Florida
Vehicles
Mazda Protege, Ford F-150
I got mine. Thank you for reminding me to fill it out. I’d like them to explain why it took 158 days to get my truck!!
 

TheGoodLife

Well-known member
First Name
Ryan
Joined
Sep 26, 2020
Messages
96
Reaction score
42
Location
Idaho
Vehicles
None yet
I got mine. Thank you for reminding me to fill it out. I’d like them to explain why it took 158 days to get my truck!!
I hear ya. I’ll cross the 200 day mark this weekend...
 

imgone10

Well-known member
First Name
Paul
Joined
Sep 7, 2020
Messages
106
Reaction score
116
Location
Boston
Vehicles
07 FJ Cruiser, 15 TRD Pro 4Runner, 2021 Lariat.
Occupation
Construction / US Army 84-96
I picked mine up Feb 2nd and have not gotten a dealership or manufacturer survey.
 

Jim Bandy

Well-known member
First Name
James
Joined
Oct 29, 2020
Messages
622
Reaction score
460
Location
28306
Vehicles
2021 F150 Limited 4x4 Powerboost (Hybrid)
Occupation
Retired
Dan, got my survey through email. Survey was about the dealership. Aslo - yesterday finally got my N.C. title :)
 

Knickell

Well-known member
First Name
Kyle
Joined
Aug 1, 2020
Messages
2,218
Reaction score
2,065
Location
Florida
Vehicles
Mazda Protege, Ford F-150
The review should come via email from “Ford Customer Viewpoint”. Looks like this:

948D0942-6D7B-4B15-B0BC-AA342DF00DF0.jpeg
 

TheGoodLife

Well-known member
First Name
Ryan
Joined
Sep 26, 2020
Messages
96
Reaction score
42
Location
Idaho
Vehicles
None yet
That’s insane. Sorry man. What’s your latest update?
Still sitting in production, no additional info or suggestions of an ETA. My dealership apologizes and this week offered my deposit back if I want, but I need a truck and am struggling to find something else that checks all the boxes. Not sure right now what I’m going to do. I keep hoping I’m going to get a surprise email/call that my truck arrived, but that seems more and more unlikely.

Appreciate the thoughts though.

E208E6D9-110F-4472-A321-98BA1439DE89.jpeg
 

Knickell

Well-known member
First Name
Kyle
Joined
Aug 1, 2020
Messages
2,218
Reaction score
2,065
Location
Florida
Vehicles
Mazda Protege, Ford F-150
In production since 2/15? Any idea what the hold up can be? Is it made and awaiting chips?

That could be the case. In my experience, Ford will not mark a vehicle as “Built” unless it’s 100% done.
 

Advertisement





 


Advertisement
Top