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Ford Survey?

Dan M.

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I’ve had my truck since 10 March and have not received a survey from Ford. In the past I’ve always received the survey in 2 or 3 weeks. Any else not receive a survey?
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flatag

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Bought mine in February and haven’t received a survey. Also never received a survey on my last truck purchase.
 

Codge24

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got a dealer satisfaction survey within a week of purchase
 

SuvE

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I got one a week or so after delivery, but it was all about the dealer, not the truck. I am expecting one from Ford about the truck, but from the posts here, maybe they are not doing that any more. Too bad...
 

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Knickell

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I got mine. Thank you for reminding me to fill it out. I’d like them to explain why it took 158 days to get my truck!!
 

TheGoodLife

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I got mine. Thank you for reminding me to fill it out. I’d like them to explain why it took 158 days to get my truck!!
I hear ya. I’ll cross the 200 day mark this weekend...
 

imgone10

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I picked mine up Feb 2nd and have not gotten a dealership or manufacturer survey.
 

Jim Bandy

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Dan, got my survey through email. Survey was about the dealership. Aslo - yesterday finally got my N.C. title :)
 

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Knickell

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The review should come via email from “Ford Customer Viewpoint”. Looks like this:

Ford F-150 Ford Survey? 948D0942-6D7B-4B15-B0BC-AA342DF00DF0
 

TheGoodLife

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That’s insane. Sorry man. What’s your latest update?
Still sitting in production, no additional info or suggestions of an ETA. My dealership apologizes and this week offered my deposit back if I want, but I need a truck and am struggling to find something else that checks all the boxes. Not sure right now what I’m going to do. I keep hoping I’m going to get a surprise email/call that my truck arrived, but that seems more and more unlikely.

Appreciate the thoughts though.

Ford F-150 Ford Survey? E208E6D9-110F-4472-A321-98BA1439DE89
 

Knickell

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In production since 2/15? Any idea what the hold up can be? Is it made and awaiting chips?

That could be the case. In my experience, Ford will not mark a vehicle as “Built” unless it’s 100% done.
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