Sponsored

Cephas

Active member
Joined
Sep 29, 2022
Threads
1
Messages
41
Reaction score
50
Location
Chicago
Vehicles
2023 F-150 XLT 302a Sport Carbonized Grey
Anyone else get one of these notifications? I got one last night. Called my dealer today. They weren't aware of it and had to look it up. I did schedule an appointment but am not sure I'll go yet. Thinking of waiting on more details. Or should I?

Ford F-150 Customer Satisfaction Program 23B84: Windshield may not have been properly adhered during vehicle assembly IMG_6991
Sponsored

 

Snakebitten

Well-known member
First Name
Bruce
Joined
Jun 19, 2021
Threads
4
Messages
9,303
Reaction score
17,130
Location
Coastal Texas
Vehicles
2022 F150 KingRanch Powerboost
First I've seen or heard.

I'm always curious when one of these pop up without previous noise regarding the potential issue. So exactly what was the discovery process by Ford? Was it something that showed up on the assembly line when a robot or some piece of equipment was discovered "out of spec"?

Then that leads to a determination of VINs assembled since the previous calibration check?
 

Snakebitten

Well-known member
First Name
Bruce
Joined
Jun 19, 2021
Threads
4
Messages
9,303
Reaction score
17,130
Location
Coastal Texas
Vehicles
2022 F150 KingRanch Powerboost
Lots of dealerships have relationships with mobile glass/windshield vendor. Similar to having a relationship with a locksmith.

So I suppose the truck would still be repaired at the dealership, yet by a contracted windshield repair company?
 
OP
OP
Cephas

Cephas

Active member
Joined
Sep 29, 2022
Threads
1
Messages
41
Reaction score
50
Location
Chicago
Vehicles
2023 F-150 XLT 302a Sport Carbonized Grey
Lots of dealerships have relationships with mobile glass/windshield vendor. Similar to having a relationship with a locksmith.

So I suppose the truck would still be repaired at the dealership, yet by a contracted windshield repair company?
Yes, they said they work with a windshield company and subcontract it out. Offered me an appointment end of next week.
 

Sponsored

currybob

Well-known member
First Name
Bob
Joined
Aug 6, 2020
Threads
69
Messages
2,159
Reaction score
2,465
Location
Alexandria Alabama
Vehicles
2021KRF150 PB; 2023 LexusRX350Hy; 2023 Mini Cooper
Occupation
Retired Physicist from federal government; Army Veteran
That's crazy I had the same issue in early 2021, all early models (maybe first 3 or 4 months) for that year had to have the windshield re-glued. I cannot believe they are having it again.
 

Natetroknot

Well-known member
First Name
Nate
Joined
Feb 12, 2023
Threads
5
Messages
222
Reaction score
254
Location
Dubuque, IA
Vehicles
2022 XLT 3.5 302A
Got the letter also. What’s everyone’s recommendation here? Let it drift or take it in? I’m inclined to ignore the hell out of it.
 

bcb97

Well-known member
First Name
Ben
Joined
Mar 9, 2023
Threads
2
Messages
92
Reaction score
63
Location
Madison, MS
Vehicles
2022 F150, 2020 Expedition
I got a letter too. I have seen posts about water intrusion in the cab of these trucks before but have had no issues. They want me to bring the truck in so they can take my windshield off, inspect it, and reinstall it. I’m a if it’s not broke, don’t mess with it kind of person so any harm in just leaving it alone? Seems like it would be opening up more room for errors if they take the windshield off and reinstall it.
 
Last edited:

Sponsored


mrerick

Member
First Name
Marc
Joined
Nov 16, 2023
Threads
3
Messages
24
Reaction score
63
Location
Raleigh, NC, USA
Vehicles
2023 F-150; 2019 F-150
Occupation
Retired
What was the build date of these 2023 trucks?
 

22stx

Well-known member
First Name
Mark
Joined
Jan 21, 2023
Threads
2
Messages
50
Reaction score
31
Location
NC
Vehicles
22 F150 STX
Occupation
Truck driver
Is it just the 23 models or previous years also.
 

BMWtoF150

Well-known member
First Name
Marty
Joined
Jan 7, 2021
Threads
11
Messages
282
Reaction score
319
Location
SC
Vehicles
2021 F150 King Ranch, 3.5 Eco
Occupation
Retired, Part Time Consultant
My 21 had this recall back in 2021. They ruined the original windshield with an adhesive stain and it took over 6 months to get a replacement. So my windshield has been out twice. They used a local glass installer both times.
Sponsored

 
 




Top