I will tell you that I turned off the easy entry feature because it gave inconsistent results. Sometimes it would go to the proper place. Other times it seemed to randomly pick a spot. I have just set my position and do not use the easy entry function.
Not sure if this will help your issue…. Have associated your key fob to your profile(memory of seats). If you have when you enter the vehicle with that fob the seat should go to that memory position.
My 21 had this recall back in 2021. They ruined the original windshield with an adhesive stain and it took over 6 months to get a replacement. So my windshield has been out twice. They used a local glass installer both times.
I took my 21 in yesterday without an appointment for a leaking pinion seal on the rear diff. The dealer fixed it the same day ( got it back @5:30). They also did the wiper arm recall and the works oil change.
That is the quickest they have ever gotten to a problem for me.