$70k and stuff is falling apart.

[Dadofjax]

Called the dealer said they can look at it in 2 weeks. I asked will you have the part, nope they can't order parts until they diagnose it. WTF the keypad on the door is falling off, the clip broke and now its just hanging, what is there to diagnose? So I have to wait 2 weeks for service plus who knows how long to get the part.

$70k , less than 15k and this is Ford quality.

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[hussar1683]

This 90’s relict keypad hurts my eyes every time I see it. I don’t understand why they don’t replace it with the invisible one that lights up when touched

 

[Pedaldude]

To be fair, if you want less to go wrong; the XL is the trim to get!

Both these products should come with every new Ford:

https://www.amazon.com/Double-Length-Mounting-Waterproof-Lights/dp/B082WW5NSM

https://www.amazon.com/3M-MMM8001-Weatherstrip-Gasket-Adhesive/dp/B002NXZ7NW

Save some for the fuel filler door, which is also prone to fly off and isn’t attached by anything.

This 90’s relict keypad hurts my eyes...

Try 1980’s!

 

[Zengineer]

Called the dealer said they can look at it in 2 weeks. I asked will you have the part, nope they can't order parts until they diagnose it. WTF the keypad on the door is falling off, the clip broke and now its just hanging, what is there to diagnose? So I have to wait 2 weeks for service plus who knows how long to get the part.

$70k , less than 15k and this is Ford quality.

No product is perfect. The issue you have is a dealer who doesn't know how to manage his business.

Find a new dealer because there isn't a car brand out there making perfect cars out of perfect parts...perfectly.

Put some masking tape on it and take it to a better dealer. Are you sure someone didn't break it trying to steal the vehicle....sorry I meant your $70,000 vehicle.

 

[Zyvin]

If you haven’t noticed, the quality of pretty much everything has gone to sht in just a few years. Customer service sux, quality sux, and more expensive than ever.

I recently got my wife a M240 BMW built in Mexico (of all places), and the difference in fit/finish/quality from my F150 is amazing (and it was $15k less). We ordered in Feb and it was delivered in May. I guess they still have workers in Mexico that didn’t grow up where everyone gets a trophy no matter how crappy they perform.

I still love my truck, but since I worked in a car manufacturing plant for 8 years when I was younger, I probably see more defects than the avg person. Rant over, now to go shoo those kids off my lawn, lol.

 

[xtraman122]

This 90’s relict keypad hurts my eyes every time I see it. I don’t understand why they don’t replace it with the invisible one that lights up when touched

You’d be surprised, my wife’s Explorer has the touch one and while it looks better, it absolutely sucks to use. Half the time it doesn’t “wake up” when you touch it and it takes 10 different ways of touching every different area on it trying to get it to come to life before it’ll accept your code. I prefer using the one on my truck way better.

 

[Zengineer]

You’d be surprised, my wife’s Explorer has the touch one and while it looks better, it absolutely sucks to use. Half the time it doesn’t “wake up” when you touch it and it takes 10 different ways of touching every different area on it trying to get it to come to life before it’ll accept your code. I prefer using the one on my truck way better.

With the fob a d remote entry or whatever it's called I doubt I used the keypad on my 2020 3 times in 2 years.

 

[xtraman122]

With the fob a d remote entry or whatever it's called I doubt I used the keypad on my 2020 3 times in 2 years.

Yeah you don’t need it often, it comes in handy for me when I need to get something out of the car in the driveway and I don’t have my keys on me for example. Or on my old truck if I was going somewhere and didn’t want to have to keep my keys in my pocket all day I’d lock them in the truck once we got there and use the keypad to get back inside (Daring, I know…). Now the truck is smart enough to not let you do that though.

 

[TJE]

You’d be surprised, my wife’s Explorer has the touch one and while it looks better, it absolutely sucks to use. Half the time it doesn’t “wake up” when you touch it and it takes 10 different ways of touching every different area on it trying to get it to come to life before it’ll accept your code. I prefer using the one on my truck way better.

My mom's explorer does too, she also has issues when it's been really cold. If there's any frost build up it's pretty much useless. She also leaves her key fob in her center console at all times....not something I'm planning on doing

 

[Dadofjax]

No product is perfect. The issue you have is a dealer who doesn't know how to manage his business.

Find a new dealer because there isn't a car brand out there making perfect cars out of perfect parts...perfectly.

Put some masking tape on it and take it to a better dealer. Are you sure someone didn't break it trying to steal the vehicle....sorry I meant your $70,000 vehicle.

I agree part of my issue is dealerships also suck. I've already gone through one lemon law due my previous issues one that still doesn't have a fix well one my dealer has no idea about (TSB for transmission shudder).

When your brand new truck is in the shop 10+ times in a year and the shops are incompetent and have no clue how to fix or diagnose something unless a computer tells them when something like this happens it's extremely frustrating. It's not about all products being perfect its about poor product, service and experience overall with Ford.

 

[hussar1683]

My mom's explorer does too, she also has issues when it's been really cold. If there's any frost build up it's pretty much useless. She also leaves her key fob in her center console at all times....not something I'm planning on doing

Her car lets her leave the fob inside and lock the door?

 

[Kanuck]

Yeah you don’t need it often, it comes in handy for me when I need to get something out of the car in the driveway and I don’t have my keys on me for example. Or on my old truck if I was going somewhere and didn’t want to have to keep my keys in my pocket all day I’d lock them in the truck once we got there and use the keypad to get back inside (Daring, I know…). Now the truck is smart enough to not let you do that though.

I am under the belief that if you hit the bottom 2 buttons together the truck will lock even if the flob was in it or not.

 

[xtraman122]

Her car lets her leave the fob inside and lock the door?

Don’t think so, my old (2015) F-150 did. Seems like anything with push button start, and therefore a sensor to know if the key is in the car or not doesn’t let you.

 

[xtraman122]

I am under the belief that if you hit the bottom 2 buttons together the truck will lock even if the flob was in it or not.

Locking it from the app also lets you lock them in there.

 

[RR89]

You’d be surprised, my wife’s Explorer has the touch one and while it looks better, it absolutely sucks to use. Half the time it doesn’t “wake up” when you touch it and it takes 10 different ways of touching every different area on it trying to get it to come to life before it’ll accept your code. I prefer using the one on my truck way better.

Totally agree! The F150 keypad is WAYYY better. The Explorer one is not intuitive to wake up when it's dark. I much prefer the tactile feel of the buttons on the F150. I use the keypad almost everyday, especially in the summer when I'm wearing shorts and don't want to drag the car keys around.

The people that don't use it are missing out on a really great feature that other brands don't have!

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