Complimentary Ford Pick Up & Delivery and Ford Mobile Service — Vehicle Service That Fits Your Life

[Ford Motor Company]

There are now two easy ways to get your vehicle serviced without ever leaving your home or office. With Ford Pickup & Delivery*, your preferred Ford Dealer will pick up your vehicle, service it at the dealership and drop it back off. And with Ford Mobile Service**, have your vehicle serviced right in your driveway.

Contact your preferred dealer to schedule an appointment today or learn more about Ford's convenient service options.

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
** Ford Mobile Service is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. Available at select locations. Services and mileage vary by participating dealer. See dealer for details.

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[powerboatr]

i used it once so far
it was ok, and saved me a trip to dealer than a ride home
they came out picked up the edge and then brought it back the next day

 

[WA_502A]

I dropped my truck off at my local dealer for warranty work a few weeks ago. Once it was done they offered to deliver it. Only problem is they "forgot." No apology, just a: sorry we forgot to drop your truck off, you'll need to come it.

Both of my local dealerships are terrible so not a huge surprise.

 

[Antimatter22]

The dealer I go to has a limit of 5 miles to pick up and deliver.

 

[22Platinum]

Once it was done they offered to deliver it. Only problem is they "forgot." No apology, just a: sorry we forgot to drop your truck off, you'll need to come it.

Mine too offered then forgot; when I told them they put me on hold and there was some commotion but the vehicle was delivered.

 

[Pedaldude]

 

[fatBatman]

I don't not trust Ford. After all, I ordered one but I absolutely do not trust any dealership nor their service departments.

 

[Fox146]

I really don’t like anybody touching my truck as it is and/or test driving it for service but I guess it has to be done sometimes. Nice idea for some I guess just not me

 

[Kodiak]

Most of the higher end cars that offer this will pick up your vehicle with a flatbed. Not Gobber with a truck but something nice. A lady I knew that owned a Jaguar used to have this done.

 

[Shooter56]

My dealer picks my truck up and drops it off for any warranty work. They did one repair at my office parking space. I’ve found this service to be great. Always a text reminder for when they are picking it up and dropping it off.

 

[fordtruckman2003]

I'm still trying to figure out how to find which dealers do mobile service.
Search on Ford.com you get lots of dealers and all have generic description of how mobile service works. Nothing to show they actually have mobile service. Very annoying.

 

[powerboatr]

The dealer I go to has a limit of 5 miles to pick up and deliver.

ouch...i live just a bit over 19 miles from my door to the dealer,

 

[Old Hat]

I avoid dealers and any service shops as much as possible just to avoid any inadvertent damage. Pickup/delivery service would only increase the risk. I've brought parts to the body shop just so the rest of the car wouldn't be subject to damage. Wheels get removed from the vehicle and delivered to the tire shop for mounting and balancing. Less risk of damage and less stress on me.

 

[jhelrey]

A dealership around me has a pickup radius of 5 miles. Another one further from me has a pickup radius of 30 miles. I'm 29 miles away. I much prefer the small town dealership but having to drive there, drop off the vehicle, get a ride back home, etc. is not convenient. This pickup service is!

I understand not wanting other people to drive your vehicle, but I can pretty much say for certain, I'm sure I drive my truck harder than they do.

 

[Los150]

Exactly what I was thinking. I don't really trust the porters that the dealerships use.

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