If you're getting "rear-ended" like the rest of us, it's the auxillary pump. No doubt. Point the dealer in this forum's direction for confirmation? My Power boost was the only one my dealership has worked on. They have no experience with how everything works. You might need to try and enlighten them.
they have not finished their diagnosis yet so I’ll let them do their process and give them the benefit of the doubt. If it continues and they don’t come around I’ll move on to the next steps. Does anyone know the specific code or whatever they need to see in their process that leads the dealership to the inevitable conclusion? Maybe if I knew what specifically they need to prove it to them I could guide them in that direction. Luckily my pump has arrived at the old dealership so it shouldn’t be another 3 months before I get it fixed but it would be nice if they could get that on the way sooner than later.
I was telling the service manager my problem and as soon as I mentioned my Facebook group or this page he rolled his eyes, basically discounting any information that I may have gotten from my Facebook group or this group. My dad is the same way, he thinks all those people with axle bolt problems it's just people making up stories. I told him it's just a way of getting information about our trucks, I don't understand people's derogatory outlook on getting information from those who have the same vehicle and we can all share and learn from each other.
As others have stated, it's the aux pump. You may try to contact Ford customer service and get them to help (not sure if that will help at all). It may just be me, but when you understand the function of the aux pump and feel/see this issue.
I’ll do that if they don’t figure it out soon. And totally agreed on it being pretty apparent once you get what it does then feel it happen. Will do. Since the part has been on stop sale I am hoping it was redesigned and then hopefully Ford is working on a recall. It seems that the issue is very widespread and it’s not whether it will happen but when.
I'm betting they'll fix and then issue will still be there, but keep us posted. They found a cracked housing in my transmission thermostat when I first took it in, they had that part, took for a drive and still was there, then diagnosed the pump. I'm finally heading to pick my truck up today, it's been 7+ months since I had this issues start and 5+ months since the dealer had it. They've almost had it longer than I have had it.... Fingers crossed no more issues.
Have they also been making your payments??!?!!?? Can't believe you are just getting your back.....Good Luck!!
