Sjeagles
Well-known member
Funny thing is my WS shows Convoy, yet my truck is waiting for a rail car, so they are truly confused lol
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Bannerman
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Ford Chat tell you it was waiting for a rail car?
Sjeagles
Well-known member
No Ford Chat tells me everytime I contact them I have to call Ford Marketing, I called them and was told it is at Ramp 58 in Melvindale, MI waiting for Norfolk Suffolk rail.
I ran my VIN with United Road and it shows up in their system
NewToFord
Well-known member
I bet you they just moved it 5mi down the road with a convoy, like mine did. Now it's waiting for a rai car.
Again, mine is now on the other end of the rail process, and again waiting for a convoy.
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Bannerman
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I gave it a shot with my VIN but no dice.No Ford Chat tells me everytime I contact them I have to call Ford Marketing, I called them and was told it is at Ramp 58 in Melvindale, MI waiting for Norfolk Suffolk rail.
I ran my VIN with United Road and it shows up in their system
NewToFord
Well-known member
Lol, I did something similar: Tracking my truck from Dearborn to Woodbridge VA. Every point along the way I was able to find through CSX, I add to the route.
Still stuck in Jessup, MD. !!!!!
ajhamz2
Well-known member
I was on chip hold for 8 weeks. My status just updated to awaiting shipment and I checked to see if my 754 modules are now showing up, which they are! So as far as I know, all of my modules have populated and I would think Awaiting Shipment truly means that they’re trying to line up transport unless Ford Marketing tells you that you are still on a hold. Gonna call now and see if they mention my previous chip hold or if I’m free now.
Sjeagles
Well-known member
I just called Ford Marketing again and was told last update was 6/9 Ramp 58 Melvindale, MI with no holds. The lack of information/communication continues.
ajhamz2
Well-known member
I was told by FM that I have a Primary Status of Awaiting Shipment and Secondary Status of Order Received. Not sure if that’s where you all are at as well. They moved up my ETA from 8/1 to 7/16 which is positive.
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Sjeagles
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The person I just spoke with was less then helpful but said my eta of 6/30-7/6 was still same
Bannerman
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Oh yeah forgot about modules. Mine has 945. So I guess maybe you're right, just waiting to ship...
ajhamz2
Well-known member
Yeah, once those 754 modules populated, I went from having 926 to having 985 modules listed. Understanding that varies widely by your specific truck configuration.
gendibal
Well-known member
I spoke with a senior person at Ford today (I'm not name dropping, but this individual knows all the gremlins intimately). He told me Ford is having a hell of a time with the railroads and getting things loaded and unloaded in a timely manner.
