New Truck Warranty Wrong?

[Ronin1973]

Dealership did just as someone earlier posted: For incentive purposes and their quota, they put it “in-service” on the October date. Since it is only 4 months off, I just asked what they were going to do to take care of me and they offered and I took a Ford ESP warranty extension. Signed and left. Worked out better for me so I am happy.

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[Probity]

Dealership did just as someone earlier posted: For incentive purposes and their quota, they put it “in-service” on the October date. Since it is only 4 months off, I just asked what they were going to do to take care of me and they offered and I took a Ford ESP warranty extension. Signed and left. Worked out better for me so I am happy.

Excellent. The squeaky wheel does sometimes get the grease.

 

[Zzz]

I just bought a 23 leftover on March 5th. In my dashboard on Ford.com, it says the warranty began on October 31, 2023. The warranty should have started on March 5th, 2024. I called Ford and they said the warranty starts when purchased new or when the vehicle is considered "in0service", whichever comes first. They say the vehicle shows it was "in-service" as of October 31, 2023. When I took delivery on March 5th, 2024, the truck had 5 miles on it. How can this warranty discrepancy be? I am not going to lose 5 months of warranty. Ford said there was nothing they could do and that I would need to contact the selling dealership. I called the dealership to talk with sales manager but he is on vacation. Anybody had this happen before?

Wow, I did not know this! Luckily, I took ownership the day it arrived at the dealership. I was driving by the Ford dealership and I seen it on a trailer and they were unloading it. I stopped and ask if this truck was for sale and they told me it sure is! Did some paper work on it and told me to come back in 4 hours and you can test drive it because it hasn't gone thru detailing.

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