JFR0317
Well-known member
So, since it has now been over 30 days since I bought my truck and the 42,000 points still haven't showed up, I initiated a live chat this morning with a Ford guide via the FordPass app. He told me that my modem had not been activated until February 24th (which was the date of my last live chat when another guide assured me that everything was activated and all other terms and conditions had been met). He then told me that it could take up to 30 days from the 24th for my points to show up. I am beginning to think that each guide I have either spoken with or chatted with is just kicking the can down the road.
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