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Welp wrecker picking up my new Stage 1 Whipple 2024

Je1279

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I would have a conversation with the GM and mention how much worse things could have been due to the revised part not being installed and see if they change their mind.
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Mikemann0

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I would have a conversation with the GM and mention how much worse things could have been due to the revised part not being installed and see if they change their mind.
Definitely will have that talk as soon as he is back from the holiday vacation.
 
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Mikemann0

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Sigma1914

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You’re not wrong for your “rant” as they should definitely take better care of customers vehicles. I just had a similar situation but mines was at the dealership for my Whipple Gen 6 stage 1 install and for $4K you’d think they’d at least wash my truck afterwards.
 

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Mikemann0

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Yes thanks and I agree it's the least they can do.
You’re not wrong for your “rant” as they should definitely take better care of customers vehicles. I just had a similar situation but mines was at the dealership for my Whipple Gen 6 stage 1 install and for $4K you’d think they’d at least wash my truck afterwards.
 

FaaWrenchBndr

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I really don’t see how some people can blame the dealership for not installing the revised part. How was the dealership supposed to know that? That is all on Whipple parts and labor should be on Whipple.

The rental car you should’ve known about upfront. The dealership should not have had to or should be expected to cover the rental car. This is not a Ford warranty issue. This is a Whipple issue

Not the boot prints and the grease prints and lack of paper floor mats that’s bullshit. That right there really shows you the competency, integrity, and care that this dealership actually has for their work and their customers. If they can’t take care of the small things, those little things that will keep a customer happy and will protect their investment, how can you trust the large major expensive jobs?
 
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Mikemann0

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I really don’t see how some people can blame the dealership for not installing the revised part. How was the dealership supposed to know that? That is all on Whipple parts and labor should be on Whipple.

The rental car you should’ve known about upfront. The dealership should not have had to or should be expected to cover the rental car. This is not a Ford warranty issue. This is a Whipple issue

Not the boot prints and the grease prints and lack of paper floor mats that’s bullshit. That right there really shows you the competency, integrity, and care that this dealership actually has for their work and their customers. If they can’t take care of the small things, those little things that will keep a customer happy and will protect their investment, how can you trust the large major expensive jobs?
I'm not blaming the dealer at all for clarification - Whipple should send the revision to all customers with dated kits on the shelf - That's on Whipple

Over the phone they said since I was so far away from the dealer they would take care of the rental then backpedaled at the time of pick up , Verbal got me nowhere.

I was a tech for years and you (the customer) never knew I was in the vehicle - Shame on them.

I'm just glad the truck didn't burn down and I'm happy to have it back.
 

FaaWrenchBndr

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I'm not blaming the dealer at all for clarification - Whipple should send the revision to all customers with dated kits on the shelf - That's on Whipple

Over the phone they said since I was so far away from the dealer they would take care of the rental then backpedaled at the time of pick up , Verbal got me nowhere.

I was a tech for years and you (the customer) never knew I was in the vehicle - Shame on them.

I'm just glad the truck didn't burn down and I'm happy to have it back.
Damn happy your truck did not burn. It really sucks when that happens.

Anyrate, was not inferring that YOU were placing blame on the dealer. Was actually making a statement toward others who have posted here referring to to the dealer.
 
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Mikemann0

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Damn happy your truck did not burn. It really sucks when that happens.

Anyrate, was not inferring that YOU were placing blame on the dealer. Was actually making a statement toward others who have posted here referring to to the dealer.
I didn't take as such I was just clarifying for all.
 

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Mikemann0

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Mikemann0

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Not a good sight
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