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Truck sent but won't download OTA PowerUp 3.5.3

rugedraw

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Don't you think inadequate battery SOC (which could be off by just 1% or a fraction of a volt) would cause the GWM to reject the update? What I want to know is if you correct a condition, like the battery SOC for example, will the GWM recognize the correction and recheck and then "sign" the files for update? How many times through until it formally fails the update and the vehicle must be updated manually via FDRS?

I'm scrambling to address all conditions within my control before the truck modules or the Ford servers determine "nope, not gunna work" then I'm stuck doing it all manually.

What if the vehicle is in the middle of the mountains without any type of internet connection for a whole month? I doubt Ford engineers would just consider this scenario "well sorry no internet, no update for you period". I'd like to give the benefit of the doubt that the system will keep trying. Really hoping to avoid update purgatory like 2.7.x for many people. Maybe Ford has moved past that?
I don't know the answer to your questions. Yes, a low SOC can cause the update not to go thru, but when it does, PTS tells you that's the reason it failed and I have not seen one of these 3.5.3 fail due to that reason.
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I don't know the answer to your questions. Yes, a low SOC can cause the update not to go thru, but when it does, PTS tells you that's the reason it failed and I have not seen one of these 3.5.3 fail due to that reason.
Well then that's 💩
 
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Just got 3.5.3 and I was one of the ones where it downloaded some files but got stuck.
A1DC9206-90D4-4F33-9B91-331180CA348B.jpeg
Awesome! There's still hope for the rest of us! Thanks for the update. Enjoy!
 

trojandawg3

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Just got 3.5.3 and I was one of the ones where it downloaded some files but got stuck.
A1DC9206-90D4-4F33-9B91-331180CA348B.jpeg
How do I get the climate bar at the bottom? I know it’s FORScan changes but my sync version is not high enough per the spreadsheet.
 

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Just got 3.5.3 and I was one of the ones where it downloaded some files but got stuck.
A1DC9206-90D4-4F33-9B91-331180CA348B.jpeg
Curious if you've had wifi enabled the last couple of days and if so if you've been connecting to a wifi network
 

sguido2

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As per a private convo I had with Jesse earlier today:

"A lot of the issue is the way ford designed the updates to require the signature. So for any update to proceed the gateway has to sign the file. That is why the delay when you insert the USB is there. It is negotiating with the Gateway and waiting for the go ahead. Once its given then it proceeds."

So yes, your truck can download all the files and if your gateway module does not "approve" the updates for whatever reason, it will time out and the update will fail. It does not matter if you drive the car or not, if your SOC is at 100%, if you lock it or put on the parking brake, etc. None of that means anything. Ford's OTA process is a hot steaming pile of sick elephant sh*t.

I work for Jaguar/Land Rover, and their Pivi Pro infotainment system leaves a lot to be desired, but their OTA process is stellar. From day one that they came out, as soon as you turn on mobile data, it will DL any pending updates. When I am selling a car to a client, I always turn on mobile data in front of them because I know it is going to prompt for an update right away and that way I can show them how it works and how to schedule it if it is an OTA that requires the vehicle to be inhibited. They download and install 100% of the time on 100% of vehicles.

So all you guys asking for the status checked, I will gladly do it. However, there is nothing you can do to ensure the update will go through. Nothing.

Can you check my vin#, for OTA status, I havent come across anyone having my version 1.6.0. vin# 1FTFW1E83MKD46258 thanks
 

rugedraw

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Can you check my vin#, for OTA status, I havent come across anyone having my version 1.6.0. vin# 1FTFW1E83MKD46258 thanks
If you're that behind, I need to check from the office on my computer. The mobile version of PTS will not show me what I need to see.
 

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If you're that behind, I need to check from the office on my computer. The mobile version of PTS will not show me what I need to see.
I would appreciate if you could look into it, thanks
 

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Curious if you've had wifi enabled the last couple of days and if so if you've been connecting to a wifi network
Yes I have had Wi-Fi enabled and I also went in the settings to feedback then updates and sent clicked the “not receiving updates” button multiple times lol
 

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Yes I have had Wi-Fi enabled and I also went in the settings to feedback then updates and sent clicked the “not receiving updates” button multiple times lol
Huh. Weird. Well that shoots down the theory that Wifi should be disabled... 😵
 

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Yes I have had Wi-Fi enabled and I also went in the settings to feedback then updates and sent clicked the “not receiving updates” button multiple times lol
Where is this button ?
 
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