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Took truck in because it has never received an OTA update. Service was clueless

sbi

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No, not at all. I agree with you and I am definitely going to pursue all options with the dealership and/or Ford corporate to get it fixed. Including claiming that the truck is basically a lemon. Or false advertisement, however you want to look at it.
To me, one of the most disturbing things is the upcoming need to spend time in/out of the dealership and at least in my case it has to be during week days, meaning time off work.
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Jus Cruisin

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The OTA's don't make it to Timbuktu. That's the OP's problem. ;)
 

PBXL

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What is the most current version so I can check to see if my truck is updating?
 

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imgone10

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I just checked mine, cause as far as I know I have never been notified about an update. On the screen I can't even slide it over so that it will receive updates. When I go in Ford pass it says it is up to date but I doubt it. I picked mine up Feb 2, 21 built Jan 9, 21.
 

ogor6037

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I could be wrong here so someone can correct me but i think 21136 revision 134 is the most recent. Seeing that I'm not the only one having this problem Im even more hesitant to stop by the dealership since they have no idea how to fix this heck I've only been there twice since purchase
 

imgone10

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I could be wrong here so someone can correct me but i think 21136 revision 134 is the most recent. Seeing that I'm not the only one having this problem Im even more hesitant to stop by the dealership since they have no idea how to fix this heck I've only been there twice since purchase
Where can you see what version your truck is on ? I can see it on Ford Pass on my desk top, it says V4.0..20301, is that what it should be ? And is there a way to check it in the truck ?
 
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Fordphanatic

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Where can you see what version your truck is on ?
I called Ford support today. Was informed that a update failed to go through more then a few times and I would have to take to dealer to get the Software updates done. Made an appointment for next wednesday to get the update. The service writer said they had a few trucks that were built early in the year with same issue. Only bad thing he said was my truck is a few updates behind and will probably take dealor 4-8 hours to download and install multiple updates. I should get a few new features he said. Fingers crossed.
 

ogor6037

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Where can you see what version your truck is on ? I can see it on Ford Pass on my desk top, it says V4.0..20301, is that what it should be ? And is there a way to check it in the truck ?
Looks like yours is 20301 but to confirm you can check settings in your radio unit I won't have access to mine until tomorrow night so can't point you exactly right direction but its there in settings...?maybe settings-vehicle- about sync?
 

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imgone10

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Looks like yours is 20301 but to confirm you can check settings in your radio unit I won't have access to mine until tomorrow night so can't point you exactly right direction but its there in settings...?maybe settings-vehicle- about sync?
Is that what it should be ?
 

imgone10

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If it really is 20301 than its definitely outdated even if it says up to date my buddy recently got an update for 21146 revision 145
Thanks
 

PBXL

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I checked my truck and I have 21146 Revision 145:

Ford F-150 Took truck in because it has never received an OTA update. Service was clueless IMG_20220101_172414973_HDR
 

minirx7

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CHecked online and i see this
Ford F-150 Took truck in because it has never received an OTA update. Service was clueless 1641276786910



In the car it says something like 1.4... This sucks.
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