Thinking of starting a Twitter page

[Jesse-Infotainment]

I’m thinking of starting a twitter page. It seems these large corporations only answer to public pressure. So my hope would be IF there are enough of you that have twitter i can start it and make thing move when issues arise as they are now with the blue cruise fiasco.

I’m not a social media guy he’ll I’m not a social guy but if I can help us get better response from ford I’ll do it. I would need your help though as a page with no followers means nothing to anyone.

It’s not going to be a page to go to complain about little things it will be important to understand that it will need to be things affecting many and important issues because I don’t want to be the boy who cried wolf. We all will be required to do our due diligence.

I think for 2023 and beyond we can really have an impact IF we do it right.

Leave your thoughts and input so we can come up with a game plan.

Happy New Year everyone!

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[Str8Shooter]

I wish you success with Twitter. I myself do not see twitter as a useful tool and don't use it. I get all my twitter information from the major TV networks - I can only watch about 10 minutes of that a day. I'm more of a YouTube follower and spend hours everyday watching that - it is much more useful.

 

[redline]

You are better off starting a tic toc, I don’t want to make this political but with companies fleeing Twitter ( right or wrong) not sure it is the right platform anymore… have too see what happens with it.

 

[Jesse-Infotainment]

Its jsut a thought. I know most of you know there are problems but if you saw my messages and how many people have issues youd feel like there has to be some avenue of recourse.

COmpanies seem to only care about the squeaky wheel. THe platform is irrelevant to me. I hate them all. Im just trying to make a path for people who have issues to know where to go to try and get attention on that problem.

The forums are great but we all know these so called Ford reps are not able to get things moving. Again I dont speak in absolutes but I have not seen anyone get anywhere with one.

Anyways. Its more work for me. I dont care if it gets something done. If not then so be it. This is jsut a thread to discuss the potential. Its not something I am doing for certain.

 

[DeltaDeuce]

@Jesse-Infotainment after all the help and support you have given me (even on a Navigator) I will support the effort. Just let me know what platform and consider it done!

 

[Str8Shooter]

You are better off starting a tic toc, I don’t want to make this political but with companies fleeing Twitter ( right or wrong) not sure it is the right platform anymore… have too see what happens with it.

Yeah. Tic Toc is great if you want to reach all the 12 year olds that are trying to learn FDRS.

 

[Jmendoza]

Yeah. Tic Toc is great if you want to reach all the 12 year olds that are trying to learn FDRS.

Lol definitely not tic tock....twitter is great way to get some light on the platform from major business.(ford) think great idea Jesse. I vote do it

 

[RossRR]

Its jsut a thought. I know most of you know there are problems but if you saw my messages and how many people have issues youd feel like there has to be some avenue of recourse.

COmpanies seem to only care about the squeaky wheel. THe platform is irrelevant to me. I hate them all. Im just trying to make a path for people who have issues to know where to go to try and get attention on that problem.

The forums are great but we all know these so called Ford reps are not able to get things moving. Again I dont speak in absolutes but I have not seen anyone get anywhere with one.

Anyways. Its more work for me. I dont care if it gets something done. If not then so be it. This is jsut a thread to discuss the potential. Its not something I am doing for certain.

I vote "go for it" and let us know where to find you. The Max Tow Axle failure is another quality/reliability failure that Ford is not responding to that deserves more exposure.

 

[imnuts]

I've complained to a few companies on Twitter already with mixed results. As with anything else, it really depends on who from the social media team helps you out. If you decide to do it, let me know and I'll gladly retweet/follow/etc. to get additional visibility to anything.

 

[Jesse-Infotainment]

I've complained to a few companies on Twitter already with mixed results. As with anything else, it really depends on who from the social media team helps you out. If you decide to do it, let me know and I'll gladly retweet/follow/etc. to get additional visibility to anything.

THat is my hope. Is to organize ahead of time to make sure we have numbers on our side. I think its important that we organize at this point to get these issues noticed and is the only reason I am considering this.

The BlueCruise maps expiration issue is widespread. Im sure the numbers are higher than what I see on this forum. Its not acceptable that Ford has people with a Subscription based service that doesnt work because Ford cant get an Update out or to work. This has happened each time the expiration happens.

The Heat exchanger issue.

THe Axle Bolt Issue

The Bad BCM update issue (2 in a row now)

The update issues where the version disappears and the APIM wont update. I am still helping people now with that.

Look I can go on forever. Its not to shit on Ford. Its to try and get attention when REAL issues come up. I dont want the Twitter or whatever to be an incessant bitch fest about rattles and noise and gas mileage not being correct to the tenth of a mile.

I want it to be a page we can go to and get help. Real statistics and real examples of people ahving an issue that is obviously not isolated. The only reason I even thought of this was because I was watching a YouTube video of an electric car reviewer. His dad was in Florida and trying to charge his car at an EA station and none of the chargers were up. So he immediately started posting about it and then it was being retweeted and reshared and then the next thing you know he said that station had three techs there and they had that station up and running. Would they have given a flip had he not had some exposure and reach. Even he says probably not. I guarantee that people have called them and told them that station is down. Electrify America didnt care until someone with a voice spoke up.

Situation today is no singular person has the power to get things done. Maybe as a collective we can. I help because I feel bad for the people dealing with these issues.

Even if soemone at ford could reach out to me and give me a path to pass along things that are of concern. Im not a guy that will constantly bother people. If I had that I would never abuse it. I feel though we have no power. These dealers are a joke. There is a guy here in Dallas his dealer did half the BCM update and feels they need to replace the BCM? Are you freaking kidding me. The poor guy has to wait until maybe Feb 23 to get his truck back. The crazy thing is when they replace that BCM it will load the same software that is in it now causing the same issue that it has now. How does Ford engineering not have a note out talking about hte BCM update and how to fix it. They obviously know of the issue as they pulled the update and sent an update out to those that did it to roll back the update.

The amount of issues in a year or so of me being on this forum is almost incomprehensible. How are they having the same issues over and over and over again?

End of day I only doing this in an ATTEMPT to try and get some exposure for the owners and get attention and help.

 

[Snakebitten]

I am happy to support you Jesse, literally.
I'm a capitalist at heart, and absolutely believe that what you offer to me as an F150 consumer is a value equation that so far has been ridiculously in my favor.

So I DO owe you.

But I'd rather pay any invoice you presented X's 5, than open a social media account.
I can't make myself do it.
This forum IS my social media experience.

And honestly, I'd hope you don't carry the burden of feeling you should do something to FIX Ford. That's not your calling, in this old man's opinion. Lol

In fact, you already are making an amazing difference for many!
Sure, maybe it's just one truck at a time, but even the Mighty Ford Motor Company only builds them one at a time.

Still though, I hope you succeed at any and every endeavor that you might desire.

 

[m_bt54]

as someone whose had his truck in the shop for 5 days now for the heat exchanger issue with no end in sight I’ll happily follow and chime in whenever needed

 

[Jesse-Infotainment]

I am happy to support you Jesse, literally.
I'm a capitalist at heart, and absolutely believe that what you offer to me as an F150 consumer is a value equation that so far has been ridiculously in my favor.

So I DO owe you.

But I'd rather pay any invoice you presented X's 5, than open a social media account.
I can't make myself do it.
This forum IS my social media experience.

And honestly, I'd hope you don't carry the burden of feeling you should do something to FIX Ford. That's not your calling, in this old man's opinion. Lol

In fact, you already are making an amazing difference for many!
Sure, maybe it's just one truck at a time, but even the Mighty Ford Motor Company only builds them one at a time.

Still though, I hope you succeed at any and every endeavor that you might desire.

I do thank you.. I have been blessed to meet many great people on the forum. I have always been an isolationist. So I know how you feel. I am not someone that uses social media like twitter and the others. I am also aware enough they present themselves useful as a tool in some situations. That would be my main objective. Not to share that I am currently eating a cheeseburger at shake shack.

I am glad to know you have found me helpful. I am appreciative of your support

 

[imnuts]

These dealers are a joke. There is a guy here in Dallas his dealer did half the BCM update and feels they need to replace the BCM? Are you freaking kidding me. The poor guy has to wait until maybe Feb 23 to get his truck back. The crazy thing is when they replace that BCM it will load the same software that is in it now causing the same issue that it has now. How does Ford engineering not have a note out talking about hte BCM update and how to fix it. They obviously know of the issue as they pulled the update and sent an update out to those that did it to roll back the update.

I think dealerships are the biggest issue facing automakers right now. It's hard to tell from a consumer standpoint where the issue actually is when there's a problem too. For software updates, is it an unskilled or inconvenient service department, bad management, poor information from Ford, lack of communication from Ford, something else? I'm inclined to think it's more on the dealerships themselves than Ford given that people here can at least do updates with relatively few problems and there's like one dealer per state that knows what they're doing too. For parts, I feel like that's mainly on Ford, but every once and a while I question that too when a person takes it into their own hands and fingers the part for the dealership.

Unfortunately, short of getting rid of, or completely revamping the dealership franchise model and making incentives for improving service levels, I see no end to anyone's frustrations. Dealers need to realize that fast and cheap are almost never going to get them ahead in the long run. They need to pay technicians fairly, give them time to learn the systems for the vehicles they're working on, and make sure the shop has the resources it needs to service vehicles properly, like more than one "transmission tech" or "update tech".

 

[GrandpaD]

Technically, it's just a Twitter account with a "profile" that can accommodate a banner pic, an avatar and very limited space for bio.

I've been on Twitter for number of years (primarily a hobby for history pics). I've gotten good response when I've directed a tweet at a particular company. I'd communicate with something short like "Hey @FordTrucks I've got issue with max tow software. Any help?" Usually they'll ask you to follow them and then communicate via DMs.

I'd probably follow @FordTrucks @Ford and @mrlevine (he's Ford's N.A. Communications Director) to start. I doubt @jimfarley98 (CEO) would respond or even see your tweets.

Best of luck. Feel free to DM if you think I can help.

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