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Sync CarPlay disconnects consistently

Ford Motor Company

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I'm having similar issues... iOS is fully updated. I have a 22 PowerBoost and it seems to cut out more when the truck switches to full electric mode. Maybe a coincidence, not sure.
Hey there! I can look into your F150's CarPlay concern on my end if you’d like. Will you send us a message with your VIN and dealership info?

 

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Just picked up my truck on Wednesday and am finding I have this issue as well.
 

BrainLinq

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Unfortunately this is still happening for me. I took it back to the local dealership and they say they have no idea what is causing this and have to wait to hear back from the factory... I took the truck in on 02 June 2022 and still have not had a response. On top of that, the first time I drove the truck in the rain it started giving me a trailer break error. The local dealer said not to worry about it and that they would figure out that issue when they fixed the connectivity issue.
 
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RyanStroeder

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Here is an update on what I have discovered:

Ford has basically no idea and they are not attempting in any way to find a solution. If the dealer can't replicate, they won't deal with it. If you show them, then they're waiting on "engineering" - which you never hear back from.

As far as I can tell (for me at least), the issue occurs at specific locations on the road, so I believe it is related to interference of some kind. The next thing I plan to do is to remove my phone from the vehicle, remove my vehicle for the phone and then drive that same section of road using CarPlay over a USB lightning cable - if it doesnt do it, then we know it's specifically related to wireless CarPlay.

p.s. Ford this is a troubleshooting method you should have already done by now.
 

780

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I'm also wondering if it's a phone issue, not a truck issue. My phone seems slow and does seem to 'drop' apps as I'm using them recently. So wondering if it's the phone 'dropping' carplay?
 


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RyanStroeder

RyanStroeder

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I'm also wondering if it's a phone issue, not a truck issue. My phone seems slow and does seem to 'drop' apps as I'm using them recently. So wondering if it's the phone 'dropping' carplay?
Yes, I also wonder - the strangest thing is that the truck appears to disconnect but the audio/podcast/music continues to "play" inside the phone, so when it reconnects the time has moved forward as if it was connected all along. Regardless, tons of people have this issue and it shouldn't be happening with an iPhone 11,12,13 etc...
 

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Yes, I also wonder - the strangest thing is that the truck appears to disconnect but the audio/podcast/music continues to "play" inside the phone, so when it reconnects the time has moved forward as if it was connected all along. Regardless, tons of people have this issue and it shouldn't be happening with an iPhone 11,12,13 etc...
Yeahhhh.... my iphone is much older then that.

:ROFLMAO::ROFLMAO::ROFLMAO:


I think it's time for an upgrade in Dec when there's deals out the for Christmas / boxing day etc....

 

 
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