Screen issues on 12 inch screen

[CharlieNH]

I have to make a specific package per vin. Send me your vin and I can provide a package for your vin.

I have the smaller screen, which all of a sudden has stopped showing any life. Stays blank. Tried resetting various ways: volume+seek button, unplugging certain fuses, disconnecting battery. My dealer is in different state and no help on phone, and local dealer can't schedule me until September. From your correspondence I get the impression that I may be able to reboot and reset by booting from a flash drive with specific software for my truck. Is that correct? If so, it seems that perhaps you can produce such a software fix. That would be so much appreciated if possible.

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[Snakebitten]

VIN: 1FTFW1E80MFB78653 Thanks for your help on this. How do you have the ability to do this? Are you connected with Ford in some way or just a tech genius?

I can answer the question from my viewpoint.

Jesse IS a tech guru, especially on the Gen14 F150 platform. His own personal project to purchase an XL trim F150 and then update with many features only available on higher trims was something he shared generously with the forum.
Add to that the Ford OTA debacle, and his expertise of how to manage the needed/desired updates yourself took on a life of its own.

There is a huge thread here on the forum documenting the success of many many truck owners solving these issues without the dealership or Ford OTA playing a role.

Jesse has rescued quite a few of us when unexpected events cropped up. Similar to the one that initiated this thread.

 

[Kodiak]

Would it be beneficial to pick a convenient time, hook up a charger and just schedule it to update when you can monitor it? If this is even possible or could it mess something up?

 

[stlarsen21]

I can answer the question from my viewpoint.

Jesse IS a tech guru, especially on the Gen14 F150 platform. His own personal project to purchase an XL trim F150 and then update with many features only available on higher trims was something he shared generously with the forum.
Add to that the Ford OTA debacle, and his expertise of how to manage the needed/desired updates yourself took on a life of its own.

There is a huge thread here on the forum documenting the success of many many truck owners solving these issues without the dealership or Ford OTA playing a role.

Jesse has rescued quite a few of us when unexpected events cropped up. Similar to the one that initiated this thread.

@Snakebitten Thanks for your viewpoint. I might have to take Jesse out for Steak dinner when I am in Dallas next month. Appreciate the info for sure.

 

[CardsFan]

Dealer told me that it was the APIM chip that had “shorted” and ordered me a new one. I have an appointment on Wednesday this week to get it replaced. If it really was just a software push issue I am going to be pretty disappointed. This is the second time already that they have replaced the APIM chip. Concerning.

 

[Snakebitten]

You don't know me and I'm just some old man on the internet...... But...... It's not your APIM. It wasn't the first time either.

Statistically speaking, someone actually will have a defective APIM and I will be wrong.
Hasn't happened yet. Lol

 

[CardsFan]

I believe it. My first thought was failed update or partial update, which is what it sounds like it was. I am concerned about the dealerships / service departments with all of the new tech that is coming out quickly. I just don’t know if they have kept up with the technology in these vehicles and just say it's the components because they don’t know how to debug the problem.

 

[Hog_Johnson]

Dealer told me that it was the APIM chip that had “shorted” and ordered me a new one. I have an appointment on Wednesday this week to get it replaced. If it really was just a software push issue I am going to be pretty upset. This is the second time already that they have replaced the APIM chip. Concerning.

Can confirm it's not the APIM. I had the exact same issue this past weekend and everything is good now after installing the correct software from Jesse.

 

[Jimib]

I have to make a specific package per vin. Send me your vin and I can provide a package for your vin.

Any chance I could get your help with issue as well?

 

[Jesse-Infotainment]

Any chance I could get your help with issue as well?

Send me the vin and Ill get the files to you.

 

[Jimib]

1FTFW1E53MFB78989
Thank you very much. Ford dealer is 6 weeks out for appointments

 

[Jesse-Infotainment]

1FTFW1E53MFB78989
Thank you very much. Ford dealer is 6 weeks out for appointments

I believe it.. Ill send them in a few.

 

[Jimib]

I greatly appreciate it!

 

[CardsFan]

Dealer did install a new APIM chip and the issue is resolved (mostly). My guess is that it was just the actual re-install of the software versus the replacement of the chip, but regardless, it is working again.

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