Sponsored

Scratch after windshield inspection

Crash913

Member
First Name
Steve
Joined
Jul 7, 2023
Threads
3
Messages
13
Reaction score
11
Location
Ohio
Vehicles
2022 F-150 XLT
Occupation
Network Engineer
i took my ‘22 in for the windshield leak inspection and noticed a scratch/gouge in the a-pillar grab handle and near the windshield. The glass company must have scratched it at the dealer. Think this is worth mentioning to the dealer or just move on?

Ford F-150 Scratch after windshield inspection IMG_2027
Sponsored

 

JoeRedFly

Well-known member
First Name
Joe
Joined
May 16, 2023
Threads
5
Messages
64
Reaction score
63
Location
Florida
Vehicles
2023 F150 PB
Occupation
Working
I don't think it would be worth the time investment.
 

AHenry014

Well-known member
First Name
Alex
Joined
Jun 8, 2023
Threads
4
Messages
60
Reaction score
28
Location
Haddam Neck CT
Vehicles
2022 F150 XLT 302A
That would irk me. It bothers you enough to make a forum post about it, so my recommendation would be to call the service manager and see if they'll let you send them a photo of it (unless a dealer stop in is easy). Best case, Ford replaces the A-pillar trim and bills the glass company. Worst case, they claim it was already there, but you shouldn't have to pay for or live with their mistake.
 

astro_fusion

Well-known member
First Name
Mike
Joined
Aug 9, 2023
Threads
3
Messages
58
Reaction score
63
Location
IE, CA United States
Vehicles
2022 F-150 supercab, 1990 Bronco II
Occupation
Engineer
I had similar damage to mine after the dealer outsourced a water intrusion issue to a body shop. They took care of it no questions asked, both sides and the grab handle covers. Not a cheap vehicle, those are right in your face, and a touch point used everyday. The correct tools to avoid this cost less than $15.
 

Sponsored

Natetroknot

Well-known member
First Name
Nate
Joined
Feb 12, 2023
Threads
5
Messages
220
Reaction score
252
Location
Dubuque, IA
Vehicles
2022 XLT 3.5 302A
Absolutely let them know. That’s what keeps crud companies with dishonest or incompetent employees from doing well financially and continuing to do business like that.

Dealer will almost certainly pony up and will hopefully get after the glass company as well.

In a perfect world the dealer would have inspected and noticed before you got your truck back. If you notify them of your mishap maybe they’ll start.
 

Fox146

Well-known member
First Name
Dana
Joined
Nov 1, 2023
Threads
2
Messages
110
Reaction score
112
Location
Canada
Vehicles
2021 F150 Limited
Mistakes can happen. It’s owning up to them and making it right that’s important. I would say something for sure
 

Samson16

Well-known member
First Name
Kyle
Joined
Mar 24, 2023
Threads
10
Messages
2,271
Reaction score
2,145
Location
Orlando, FL.
Vehicles
'22 F-150 XLT Powerboost Super Crew 4x4
Occupation
Aviation systems
i took my ‘22 in for the windshield leak inspection and noticed a scratch/gouge in the a-pillar grab handle and near the windshield. The glass company must have scratched it at the dealer. Think this is worth mentioning to the dealer or just move on?

IMG_2027.jpeg
Thank you. I’m dropping mine off tomorrow and now I’m taking pictures first. 👍
 
OP
OP

Crash913

Member
First Name
Steve
Joined
Jul 7, 2023
Threads
3
Messages
13
Reaction score
11
Location
Ohio
Vehicles
2022 F-150 XLT
Occupation
Network Engineer
I appreciate everyone offering advice. I decided to reach out to the dealer and send pics. The service advisor said he will look up the parts and see what he can do to get it taken care of. Here’s hoping.
 

Sponsored


TarnishedCopper

Well-known member
First Name
Terry
Joined
Feb 12, 2023
Threads
11
Messages
108
Reaction score
40
Location
Davenport, Iowa, USA
Vehicles
2022 F-150
Occupation
Retired/Auctioneer
i took my ‘22 in for the windshield leak inspection and noticed a scratch/gouge in the a-pillar grab handle and near the windshield. The glass company must have scratched it at the dealer. Think this is worth mentioning to the dealer or just move on?

IMG_2027.jpeg
Go after them! Force them to make it right. They have damaged and de-valued your vehicle.
 

Samson16

Well-known member
First Name
Kyle
Joined
Mar 24, 2023
Threads
10
Messages
2,271
Reaction score
2,145
Location
Orlando, FL.
Vehicles
'22 F-150 XLT Powerboost Super Crew 4x4
Occupation
Aviation systems
Mine is at dealer now getting inspected. They have to remove the windshield to inspect the seal which is rather invasive lol.

I’m driving my wife’s car during the interim( she’s out of town) and after many months it still remembers me!

Ford F-150 Scratch after windshield inspection 878A8CB5-E99F-4D27-8D0E-A25B074F5A53


Ford F-150 Scratch after windshield inspection DE2634E2-C978-4226-A777-A6BA2A8D950A
Sponsored

 
 




Top