Will rustproofing service help this situation at all? I’m in Canada and every new vehicle I get I always get it “oil” sprayed (underbody, door panels, etc.
A similar update from me too. I got a case number from the Ford Service Team on Twitter. When I followed up with the selling dealer, they told me that the claim would not be authorized by Ford, so they will not make a repair. The dealer cited several previous cases where Ford has told them that the rust poses no threat to the integrity of the axle. This is frustrating to say the least as Ford won't fix an obvious quality issue. I've reached out to the Ford Service Team again, but my expectations are low for any real action.An update to this post - Ford through twitter), told me to take the rust issue through the dealerships as they are trained in resloving the issue. I replied back - 1st for Ford to address it @ the production line B4 shippment and 2nd - Ford needs to get the word to the delarships and ensure they know - they are to fix the rust.
As a forum - we collectively still need to push this issue back to Ford - and social media.
Keep bombing them on the twitter with photos. They are trying to promote the truck. Seeing unhappy customers showing rusted axles would make a prospective buyer think twice.