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Rear passenger window won’t roll up anymore

erichmeyer157

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After I rolled all my windows down my rear passenger wouldn’t go back up, just hear a click. Anybody else have the problem?
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erichmeyer157

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Did ford ever get back with you?
 

Yves

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The dealer took care of it in no time. Replaced a defective switch
 

Ford Motor Company

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After I rolled all my windows down my rear passenger wouldn’t go back up, just hear a click. Anybody else have the problem?
Hi Erich! I can look into your F-150’s window concerns on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your F-150’s VIN?
 

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KeysF150

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Mine just did the same thing today. Will be calling the dealer in the morning. How was your resolved?
 
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erichmeyer157

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They rolled it back up and the part is on back order, it was the master switch. Still waiting for it to show up.
 

RedTXV

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Waited 5 weeks for my switch. Seems like some here have gotten it a lot quicker.

Hopefully its a quick ordeal for you.
 

Mauimaikai

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My front passenger window was coming back down over and over, they did something to "fix" it and it didn't work other than for their own test. Now it won't auto up at all but I can still manually make it go up by holding the switch. Thinking mine is on the verge of 100 broke as well
 

RedTXV

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My front passenger window was coming back down over and over, they did something to "fix" it and it didn't work other than for their own test. Now it won't auto up at all but I can still manually make it go up by holding the switch. Thinking mine is on the verge of 100 broke as well
Yours sounds like it just needs a re-learn.
 

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Mauimaikai

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Yours sounds like it just needs a re-learn.
They did an initialization procedure and said it fixed it, but now its doing this. I noticed there is an update for the doors, not sure if it has anything to do with that but either way they never applied the update. Myself, if I was already running updates on my customers vehicle, and they said they were having window issues and I saw there was an update available specifically for the windows (as there is), I would have applied the update.
After messing around with it for a while I’ve got it working again for now. I’m thinking mine is a battery issue
 
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RJP

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Mine rear window did this today. Cant get ahold of any services centers just my luck
 

Bassplayerpdx

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Yes same thing finally happen to me. Pouring rain and I didn’t have anything to cover the window. Local dealership said they can help me till the end of December. This is just another reason amount so many not to buy Ford products.
 

RJP

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Master switch is bad. Known problem. Fixed mine in about 30 min. If they have the part.
 

Micahpraytor

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So this happened to me as well and I was able to piece together a solution after hours of Googling and watching some helpful videos. I hope the below instructions can be helpful if you run into it or are still driving around with a taped up window.

To roll the window back up and have a temporary solution until you can get the master switch replaced you need to remove the affected door panel, jump the window motor, disable the window motor, reassemble the door panel, get your truck fixed.

To remove your door panel, you need a 7mm socket (9/32 will work in a pinch), a flathead screwdriver, and some sort of plastic pry tool (plastic spackle scrapers are great). This video helped me:

  1. Remove the plastic cover from under the interior door handle using the plastic pry tool
  2. Remove the red reflector using your flathead screwdriver
  3. Remove the 5 screws (2 under the door handle, 1 behind the red reflector, 2 at the bottom)
  4. Pull the door panel off
  5. Disconnect the pin harnesses
  6. Peel the plastic back covering the two holes in the door
To jump the window motor, you should use a multimeter to determine the wire set up (but I can tell you the configuration here) and have either a) spare wire to create the connection or b) paperclips wrapped in electric tape (so you don't get shocked). I used this video: and this post about the wiring diagram: https://www.the12volt.com/installbay/forum_posts.asp?tid=146917
to figure out the configuration.

  1. Make sure your truck is on or or running acc
  2. With the pin harnesses disconnected, take the green 8 pin that connects to the window switch
  3. Using your wire (or paper clips) connect the row of larger wires to each other
    1. I don't recall the colors exactly but the wires do not overlap and should just plug into the next one over (should look like an M when done)
    2. The black and yellow connects to the one next to it (can't recall if it is gray or white/violet)--same thing other side
  4. Window should roll up completely
With the window now rolled up, disconnect the window motor so it doesn't accidentally roll down again.
  1. Reach into the window interior (mine was extremely warm and I needed gloves to not get burned disconnecting)
  2. Find the pin harness connected to the window motor
  3. Pinch the tab that secures it in place
  4. Pull it out
  5. Leave it unplugged
Now, just reassemble your door panel and boom--temporarily fixed. I left the switch and motor unplugged for good measure but not sure if you need them both unplugged if you have the motor unplugged

First time took me an hour since I had to figure out the wiring configuration and I tried to do this at the master switch but that was silly. Second time (after the window rolled down because I didn't disconnect the motor) it took me five minutes.

Hope that helps!

Micah
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