Powerboost hybrid - showing fuel door open error message

laujoyjoy

Well-known member
First Name
King
Joined
Jan 23, 2021
Messages
78
Reaction score
128
Location
NJ
Vehicles
2021 F150 Platinum
Hi all,

I just picked up my Powerboost Platinum today. The fuel door is properly closed but the ajar message kept showing up on the dash. The service department was closed when I picked up. The message go away once driving, but every time I turn on the truck, the message comes back. I have no idea how the fuel door mechanism work, I only see a rubber tubing on the door and didn't see any latch. Looks like it's pneumatic. Anyone has the same issue? I saw that only the hybrid has the remote fuel door, very strange.
Advertisement

 

currybob

Well-known member
First Name
Bob
Joined
Aug 6, 2020
Messages
2,070
Reaction score
2,233
Location
Alexandria Alabama
Vehicles
2021KRF150 PB; 2020 LexusRX350; 2021 Mazda Miata
Occupation
Retired Physicist from federal government; Army Veteran
Hi all,

I just picked up my Powerboost Platinum today. The fuel door is properly closed but the ajar message kept showing up on the dash. The service department was closed when I picked up. The message go away once driving, but every time I turn on the truck, the message comes back. I have no idea how the fuel door mechanism work, I only see a rubber tubing on the door and didn't see any latch. Looks like it's pneumatic. Anyone has the same issue? I saw that only the hybrid has the remote fuel door, very strange.
Have you tried using the button to open it again and close it?? If so it could be a sensor or not plugged in good.
 
OP
OP

laujoyjoy

Well-known member
First Name
King
Joined
Jan 23, 2021
Messages
78
Reaction score
128
Location
NJ
Vehicles
2021 F150 Platinum
Have you tried using the button to open it again and close it?? If so it could be a sensor or not plugged in good.
Yes. The truck thinks the fuel door is open, it will not open again by pressing the button.
 
OP
OP

laujoyjoy

Well-known member
First Name
King
Joined
Jan 23, 2021
Messages
78
Reaction score
128
Location
NJ
Vehicles
2021 F150 Platinum
Uh oh... Will you be able to fill up on gas if you can't get it seen by Ford in time?
I can still get the fuel door open since there is no latch on it. Just need to use my fingernail to pry it open. Schedule an appointment to get it checked by Ford this Friday.
 
OP
OP

laujoyjoy

Well-known member
First Name
King
Joined
Jan 23, 2021
Messages
78
Reaction score
128
Location
NJ
Vehicles
2021 F150 Platinum
I read in the manual that the truck comes with a small plastic pry tool to get door open in case the door doesn't open. I think it's with the jack and funnel behind rear passenger side seat.
I bought it to dealer yesterday, they are going to replace the fuel door assembly, it will take a couple weeks for the part to arrive. The tech did try the emergency manual wire connection to the fuel door and it's broken.
 

RP77

New member
First Name
Rafael
Joined
Mar 27, 2021
Messages
1
Reaction score
0
Location
Houston, TX
Vehicles
F150 Powerboost
Occupation
Product Manager
Having the same problem with mine. Did they have to replace the whole fuel door assembly, or just the rubber cover/cone at the end of the pneumatic system? The rubber cone in mine got caught (and cut) in the lever of the fuel pump while pumping gas, which resulted in the problem. How much did they charge you for the part?
 

Icecoldak

Well-known member
First Name
Steve
Joined
Feb 17, 2021
Messages
56
Reaction score
37
Location
Alaska
Vehicles
2019 F-150 Limited
Anyone know why the hybrid gas system is pressurized?
 

Jus Cruisin

Well-known member
First Name
Tim
Joined
Feb 13, 2021
Messages
410
Reaction score
356
Location
Metro Detroit
Vehicles
2021 F150 Agate Black Platinum 4X4 Powerboost
Occupation
Very retired
Anyone know why the hybrid gas system is pressurized?
To limit vaporization /evaporation because the gas could sit in the tank for months. Not gonna happen with these F150's but they have to be pressurized anyway.
 
OP
OP

laujoyjoy

Well-known member
First Name
King
Joined
Jan 23, 2021
Messages
78
Reaction score
128
Location
NJ
Vehicles
2021 F150 Platinum
Having the same problem with mine. Did they have to replace the whole fuel door assembly, or just the rubber cover/cone at the end of the pneumatic system? The rubber cone in mine got caught (and cut) in the lever of the fuel pump while pumping gas, which resulted in the problem. How much did they charge you for the part?
They replace all the components attached to the door but not the door itself.
 

Icecoldak

Well-known member
First Name
Steve
Joined
Feb 17, 2021
Messages
56
Reaction score
37
Location
Alaska
Vehicles
2019 F-150 Limited
To limit vaporization /evaporation because the gas could sit in the tank for months. Not gonna happen with these F150's but they have to be pressurized anyway.
that makes no sense----then all the trucks should be that way----right???
 

Jus Cruisin

Well-known member
First Name
Tim
Joined
Feb 13, 2021
Messages
410
Reaction score
356
Location
Metro Detroit
Vehicles
2021 F150 Agate Black Platinum 4X4 Powerboost
Occupation
Very retired
that makes no sense----then all the trucks should be that way----right???
It's because hybrids (real ones) might have gas sit in the tank for months on end. The F150 is a hybrid with Powerboost and has to meet all the hybrid rules and regulations. Same reason it beeps backing up even though the ICE is often running instead of electric.
 

JC317

New member
Joined
Apr 12, 2021
Messages
1
Reaction score
2
Location
Indiana
Vehicles
2021 F150 Powerboost
My fuel filler door had the same issue today. Filled the tank, closed the door, drove home and then the error message came on saying the door was open. I pushed in on it and the message was still on so I opened it manually, and the Little plastic piece that sits inside the rubber shroud shot out at me like it was spring loaded. Landed on the ground. I scheduled an appointment to have the dealer fix it, but then when I messed around with it tonight I was able to get it locked back in. I think it is just barely seated inside the fuel door, so you will have to be really careful when you remove the gas pump handle because if you bump it at all, you will dislodge it. I am going to have to try to figure out how to have some extras of those in the cab so that if I ever lose it, I have an extra one I can use.
 
Advertisement

 
Advertisement
Top