LHoffmanjr22
Well-known member
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Two days ago I pulled out of my driveway and when I hit the gas and the ICE fired up, it was running really rough and not accelerating smoothly. Then, a flashing check engine light. A quick search showed this means something really bad. The Ford Pass app said to drive moderately to the nearest Ford dealership, which luckily was only a mile and a half away. Truck drove fine in electric, so as much as possible I stayed in electric on the way. I was hoping maybe it was a coil pack or something causing a misfire.
So apparently it’s not that simple….all the dealer has told me so far today is that at least one cylinder has significant damage, perhaps more. They said possibly replacing the engine block. Worst part is that they won’t dig into the truck more until the end of next week at the earliest. Service tech stated that because it’s a holiday weekend and this will be a big job they can’t start it now. So I’m without transportation until at least then, but probably much longer as whatever parts it will need (hoping for a whole new engine at this point…)surely won’t be easy to find, and that’s after they figure out exactly what went wrong and how significant the damage is. I called Ford Customer Service and they offered no help while I’m waiting for the dealership to get around to looking through it. I can shell out for a rental now, it am not guaranteed reimbursement until Ford does whatever they need to do to determine why a 7 month old truck with 9,000 miles on it decided to implode.
Im being told I just have to wait without a car. Once they tear the engine apart and figure out what’s wrong, I might be able to get reimbursed for a loaner car, but at $45 a day. A quick search showed me that not even an econobox is less that $70 a day. I recapped an hour phone conversation with the Ford rep and said that basically Ford is leaving me without a car for at least a week, and if I rent my own car I might not be reimbursed for what most likely would be close to a $1,000 rental bill. She agreed that that was the solution she had available and there was nothing else she could do. The truck has been driven responsibility, as shown by last 1,000 miles having an average mpg of 22. What I have towed is well within specs. Engines should not be shredding themselves at 9,000 miles.
Anyone else had experience with their Powerboost having this issue? Any suggestions on next steps to at least be able to get around for however long it takes for all of this to get sorted out?
So apparently it’s not that simple….all the dealer has told me so far today is that at least one cylinder has significant damage, perhaps more. They said possibly replacing the engine block. Worst part is that they won’t dig into the truck more until the end of next week at the earliest. Service tech stated that because it’s a holiday weekend and this will be a big job they can’t start it now. So I’m without transportation until at least then, but probably much longer as whatever parts it will need (hoping for a whole new engine at this point…)surely won’t be easy to find, and that’s after they figure out exactly what went wrong and how significant the damage is. I called Ford Customer Service and they offered no help while I’m waiting for the dealership to get around to looking through it. I can shell out for a rental now, it am not guaranteed reimbursement until Ford does whatever they need to do to determine why a 7 month old truck with 9,000 miles on it decided to implode.
Im being told I just have to wait without a car. Once they tear the engine apart and figure out what’s wrong, I might be able to get reimbursed for a loaner car, but at $45 a day. A quick search showed me that not even an econobox is less that $70 a day. I recapped an hour phone conversation with the Ford rep and said that basically Ford is leaving me without a car for at least a week, and if I rent my own car I might not be reimbursed for what most likely would be close to a $1,000 rental bill. She agreed that that was the solution she had available and there was nothing else she could do. The truck has been driven responsibility, as shown by last 1,000 miles having an average mpg of 22. What I have towed is well within specs. Engines should not be shredding themselves at 9,000 miles.
Anyone else had experience with their Powerboost having this issue? Any suggestions on next steps to at least be able to get around for however long it takes for all of this to get sorted out?
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