Jesse-Infotainment
Well-known member
What is your VIN? I do know the 23 has had three updates to correct the FOrdPass issues.Whelp....that was a big swing and a miss.
After a few hours at the dealership, nothing has changed. The app is not letting me Activate the truck. I gave the dealership the TSB I was told to give them by the Ford Pass folks, but the dealership said that they when they checked for anything regarding that TSB, that "nothing was there". The dealership did a complete reset of the TCU, and then supposedly did a reprogramming as well. The TCU appears to be working, and has an address.
Then after some more time, I was then told that problem was that it's a weak signal, and that it's bad coaxial cables that run to the atennas that are problem. They don't have these in stock, and placed an order for them....will call me when they are in.
I'm not sure about all that. I mean, the cables and everything worked fine on the day of pick up, and for several weeks later. Why would a cable, or cables, suddenly go bad? Add to this, swapping out the cables requires them to remove the headliner, etc. Which I'm really not digging the thought of on a truck that's less then 2 months old. And I really didn't understand why they said what they said about the TSB.
I'm going to have to mull this over before I take it back there. Maybe do the batter disconnect, maybe call Ford Pass again, maybe go to another dealer to get a second opinion? I mean, nothing is wrong with the truck, except the app. Do I just forget about the app, versus having them tearing into my truck?
Have you gotten any OTAs recently? I can sent the update manually if need be
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