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Power Tailgate unresponsive to key fob after 10-15 seconds

C. Mays

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Does anyone know why after about 10-15 seconds (not verified) the tailgate becomes unresponsive to the key fob? If I remote start the truck, it works properly. If I open via touch button, it will then open/close with key fob correctly. If I walk away and come back to it, press the open button on the key fob, it flashes the lights twice, as it recognizes the fob command, but will not open or close. Is this normal operation? Do you have to "wake up" the tailgate module?

Anyone else notice this?
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sysop

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C. Mays

C. Mays

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Unfortunate, but glad I’m not the only one. I’ve checked the manual, provides nothing of value. Hopefully someone on here has some experience with this.
 

sysop

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I haven't narrowed down any variables for when it works versus when it doesn't, but it is intermittent at best.
 

Ford Motor Company

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Does anyone know why after about 10-15 seconds (not verified) the tailgate becomes unresponsive to the key fob? If I remote start the truck, it works properly. If I open via touch button, it will then open/close with key fob correctly. If I walk away and come back to it, press the open button on the key fob, it flashes the lights twice, as it recognizes the fob command, but will not open or close. Is this normal operation? Do you have to "wake up" the tailgate module?

Anyone else notice this?
Hello! Send us a private message with your F-150's VIN and name & location of dealership. I’d be happy to see what I can do to assist with this power tailgate concern. Thanks!
 

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BisonDude

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I have the same issue. The button opens the tailgate normally but I get nothing with key fob. Thought it may be pressure on the latch by the tonneau cover but by pulling the cover back is no better.

UPDATE - KEY FOB NOW WORKS PROPERLY.
 
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Ford Motor Company

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I have the same issue. The button opens the tailgate normally but I get nothing with key fob. Thought it may be pressure on the latch by the tonneau cover but by pulling the cover back is no better.
Hi there. Can you send us a DM with your VIN and dealership info? I can look into this on my end.
 

sysop

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I have the same issue. The button opens the tailgate normally but I get nothing with key fob. Thought it may be pressure on the latch by the tonneau cover but by pulling the cover back is no better.

UPDATE - KEY FOB NOW WORKS PROPERLY.
Did you determine the cause? What was the fix?

Thanks
 

Andyc

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What I have noticed is working in the workshop near the truck with keyfob in pocket. After a short time it appears to go to sleep and not keep operating the welcome lights as I move around the truck. Have not checked tailgate when in this state but would prefer it not to operate it, in case I accidentally press the tailgate button and it opens the tailgate causing damage if there is a restriction near by.
 
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C. Mays

C. Mays

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Did you determine the cause? What was the fix?

Thanks
Yeah, what was the fix? Never heard anything from Ford… Appreciate it!
 

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MitchCox

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Hope this helps a little. May help those that aren't working or those that don't want the button to work, in case of an accidental open when you don't want it to.
 
 




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