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Order tracking system malfunction

Rockman5159

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Has anybody elses tracking not working? My original order for a 2021 Ford F150 FX4 regular cab swb was August 27th 2021. Th eoriginal build date was set for Oct 15th,then moved to Nov.12th,then to Nov 22nd. On November 26th I got copy of wondow sticker with a blend date of Dec.03 Now when I put in my VIN and order number it says,Cant retrieve information. Am I alone????

 

Velkyrion

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Has anybody elses tracking not working? My original order for a 2021 Ford F150 FX4 regular cab swb was August 27th 2021. Th eoriginal build date was set for Oct 15th,then moved to Nov.12th,then to Nov 22nd. On November 26th I got copy of wondow sticker with a blend date of Dec.03 Now when I put in my VIN and order number it says,Cant retrieve information. Am I alone????

No, you're not alone. Ford "re-activated" their official tracker a few days ago and it broke all the user-created trackers such as the one on this site, the mach-e tracker, the direct API query link, etc. The official one works for some people and not for others.
 
OP
OP

Rockman5159

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No, you're not alone. Ford "re-activated" their official tracker a few days ago and it broke all the user-created trackers such as the one on this site, the mach-e tracker, the direct API query link, etc. The official one works for some people and not for others.
interesting.......Thanks for the update
 

sbi

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Official one worked yesterday, now it doesn't (for me, anyways).
 

GWG

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TN Rotty

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Same now we have no trackers.
Ford tracker just worked for me. It was open all night and it said "Session Expired, refresh the page", or similar. I refreshed, and it took the VIN:

1638724288564.png


Sometimes yesterday in trying to reuse the page (I had left it open), It would not return anything. Not sure if I needed to close the tab and reopen the page.
 
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Charliedog

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This is getting old-
We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.
 

GWG

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I’ll have to mess with it some more. I normally do refresh a tab.
 

Nevadajack

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Frustrating
 

Jaybird2022

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I can’t even have the same excitement with tracking my vehicle because ford didn’t have my email correct. Dealer says it’s too late because trucks been processed already. So basically can’t do anything but wait for the window sticker to get produced to make sure They got everything right for my order.
so I got nothing from ford. Just little bones here and there being thrown by my dealer
 


Jaybird2022

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This is getting old-
We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.
Did you have an order code in there as well? I put in my vin only cuz it’s all I have and I’ve always seen that little red message for me too
 

GWG

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Ford tracker is working again for me now.
 

brisch

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I can’t even have the same excitement with tracking my vehicle because ford didn’t have my email correct. Dealer says it’s too late because trucks been processed already. So basically can’t do anything but wait for the window sticker to get produced to make sure They got everything right for my order.
so I got nothing from ford. Just little bones here and there being thrown by my dealer
Same here, kind of sucks.
 

Charliedog

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Did you have an order code in there as well? I put in my vin only cuz it’s all I have and I’ve always seen that little red message for me too
I have a rescheduled build week of 12/06 and a window sticker which I can still see on the Mach E tracker

 

 
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