Zyvin
Well-known member
- Thread starter
- #1
Does anyone know if there is a way to buy accessories online and use your Ford points? I've seen where several members have made purchases at the dealer, but wanted to know if anyone honored points online.
Backstory: So I went in for my first oil change yesterday, and I while waiting, I went to parts and asked if I could use my points to purchase a bed divider. He stated that he wasn't sure, but thought I had to go through the service dept to use points. I asked the service department about it when my truck was ready and he stated, "I think you can, but I am not sure exactly how to do it". Of course he was the only one there. On the way home, I called another dealer nearby, and the guy said "UH......I don't think you can use them for anything really."
I mean WTF. I swear, I feel like since Covid ruined the world, customer service is non-existent. Now, I have to find out how the points work, so that I can explain it to someone that WORKS AT FORD, how to use them. Maybe that new Hyundai truck is nice? lol.
Backstory: So I went in for my first oil change yesterday, and I while waiting, I went to parts and asked if I could use my points to purchase a bed divider. He stated that he wasn't sure, but thought I had to go through the service dept to use points. I asked the service department about it when my truck was ready and he stated, "I think you can, but I am not sure exactly how to do it". Of course he was the only one there. On the way home, I called another dealer nearby, and the guy said "UH......I don't think you can use them for anything really."
I mean WTF. I swear, I feel like since Covid ruined the world, customer service is non-existent. Now, I have to find out how the points work, so that I can explain it to someone that WORKS AT FORD, how to use them. Maybe that new Hyundai truck is nice? lol.
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