My order but not showing on Orders and Reservations section of ford.com

[Shyrax]

I have a Bronco ordered and also a Lightning reservation. I canceled the reservation and ordered a Limited. The Oreders and Reservations section of My Account on ford.com is only setup to show 2 vehicles. It is still showing the Bronco and the canceled Lightning instead of the Bronco and Limited. It has been going on 2 weeks now with no changes. I have talked to Ford’s customer service. They tell me it is on the dealer to fix it. I talk to the dealer, and they say they have done all they can do.

Has anyone else experienced something similar? How long did it take for the cancelled reservation to be removed from the site?

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[oberkorn]

I don't see anything on my account, and I have 2 trucks ordered...

 

[Antimatter Tremor]

Do you have order numbers for each vehicle and the dealer code

 

[Shyrax]

I have the order numbers. Will have to get the dealer codes.

 

[Shyrax]

Order: 7235
Dealer: F21015 / 21D015

 

[Antimatter Tremor]

Your Limited order is in as of July 2nd

That's all I can see is the Limited order

 

[Shyrax]

Thanks for looking.

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