21CaliPlatEB

Well-known member
First Name
Mickle
Joined
Sep 26, 2020
Messages
436
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479
Location
West Sacramento
Vehicles
2021 Ford F150 Platinum 3.5EB FX4
Occupation
Neonatal Respiratory Therapist
Just got done with a 75 minute interview with Ford engineers. I wanted to discuss some of things covered. The engineers had really good questions and seemed genuinely interested in feedback and making the truck better. I won't write an essay here but here are the issues we talked about.

  • Rust on the axles. I mentioned how, after spending $81000 on a platinum truck (with mods), that every time I looked underneath my truck, seeing rust there after only 3 months of ownership left a really bad taste in my mouth as a loyal Ford customer. I brought up the official response Ford gave to this issue, and mentioned how a massive gash across the sync screen wouldn't affect performance or longevity of the item, but nevertheless is unsightly and shouldn't be there. They said Ford is aggressively looking into this and hinted at something coming soon, but stopped short of giving any promise of anything concrete. We shall see. They are certainly feeling the pressure and power of social media.
  • Recall on the trailer and mirror modules was discussed.
  • Transmission performance
  • Ride quality and issues, turning radius, adaptive steering, and cabin noise.
  • Spoke in length to the powertrain engineer about the Ecoboost, the power stroke, and lack of pro power with the 3.0 diesel. I also flatly told him I think the 3.0 diesel is the best engine offered in the F150 and would argue that all day long. I mentioned how lack of pro power, diesel delays, personal circumstances, and production delays forced me to go with the 3.5. Also begged engineers not to give up on the 3.0 and that if they do, to give a brother a heads up so he can buy the last one.
  • All of my interior issues were discussed, including rear sliding window rattling, trim fitment issues, and passenger lumbar problems.
  • Interior styling, likes and dislikes were discussed. I mentioned the 18 speaker system not being loud enough and how the front passengers get over 50% of the speakers and back is kinda left out.
  • Build quality, 360 camera, driver assist features (especially the KEEP YOUR HANDS ON THE WHEEL message), all digital tachometer, and interior button placement were all discussed, as well as what I liked compared to the 18' platinum I had.
  • Pro power onboard was discussed. I adamantly requested, on behalf of many forum members as well, that an update be applied to make it default to OFF when the ignition is cycled for me to choose when it comes ON, not the other way around. They agreed with me about my point and said the team responsible for this would hear about it for sure.
  • Auto Start Stop was discussed and how they are getting a lot of feedback about people wanting it to default to off. Unfortunately they cant make that happen as it would jeopardize their EPA credits against emissions.
  • Exterior lighting was discussed and I mentioned how the DRL's are bright enough on a side profile and how the rear C-clamp lights on the taillights should be on in conjunction with the DRL's upfront to give the truck a uniform look.
  • Power tail gate pros and cons were discussed
  • The amount of chrome on the platinum trim, inside and out, was discussed. Apparently they get a lot of feedback about this as well, as many are saying "cut down on the chrome".
  • Seat comfort and styling were discussed.
  • Features I wanted and features I wish the truck didn't have were touched on as well.
  • My truck in comparison to the Ram 1500 I test drove before buying the F-150 was discussed.
  • The engineers also asked me why I leveled my truck lol. This was a funny question given how many do.
  • Power running boards were discussed. I did mention they are louder than the outgoing ones as mentioned by other forum members and how the courtesy approach feature get confused when I locked the truck and start to walk away, only to redeploy them immediately.
  • I mentioned the lack of 4 one touch window switches on the driver door and how my 2003 Jetta had that, but my platinum truck doesn't.
  • Mentioned that the courtesy unlock on the door handles should be extended to the rear doors as well, and this is a feature many wish they had.
  • Ford pass app and functionality was discussed.
  • All digital instructions manual was discussed.
  • Sync 4 and apple car play use was discussed, including performance and layout of control and menus.
  • The access to the wireless charging pad was touched on too and how placement wasn't ideal.
  • Zone lighting use and the update coming for the battery drain issues was discussed.

Overall, I left the interview feeling like I was heard and that they genuinely are trying to make the truck and experience better overall. Im glad I did the interview with them!





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Diceman

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Jim
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Southeast Missouri
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2021 F150 Platinum Hybrid, Rapid Red, 6.5 bed
Occupation
Retired US Navy, retired manufacturing
Great job! One question I have is are you sorry you bought the truck?
 

Norris McCarty

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Norris
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Location
San Angelo Texas
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21 F150 Lariat 4x4 PB 7.2k FX4 17”Raptor Beadlocks
Occupation
Own a RV dealership
Last edited:
OP
21CaliPlatEB

21CaliPlatEB

Well-known member
First Name
Mickle
Joined
Sep 26, 2020
Messages
436
Reaction score
479
Location
West Sacramento
Vehicles
2021 Ford F150 Platinum 3.5EB FX4
Occupation
Neonatal Respiratory Therapist
  • Thread starter
  • Thread Starter
  • #11
Which engine do you wish you had purchased? The diesel....have you driven one?
I had the 3.0 diesel in the 18’. Yeah, HP and torque are slightly lower than the 3.5 EB but getting peak torque at 1700, 30+ on the highway, and better longevity makes it the ideal choice for me. Delay after delay on the diesel meant waiting many more months or just getting EB. Didn’t realized I’d be getting 16 highway 😂😂
 

Tireman

Well-known member
First Name
Adam
Joined
Aug 13, 2020
Messages
212
Reaction score
232
Location
Nashville
Vehicles
2021 Ford F-150 Platinum, 2020 Cadillac Escalade
Occupation
I’m a tire man
Just got done with a 75 minute interview with Ford engineers. I wanted to discuss some of things covered. The engineers had really good questions and seemed genuinely interested in feedback and making the truck better. I won't write an essay here but here are the issues we talked about.

  • Rust on the axles. I mentioned how, after spending $81000 on a platinum truck (with mods), that every time I looked underneath my truck, seeing rust there after only 3 months of ownership left a really bad taste in my mouth as a loyal Ford customer. I brought up the official response Ford gave to this issue, and mentioned how a massive gash across the sync screen wouldn't affect performance or longevity of the item, but nevertheless is unsightly and shouldn't be there. They said Ford is aggressively looking into this and hinted at something coming soon, but stopped short of giving any promise of anything concrete. We shall see. They are certainly feeling the pressure and power of social media.
  • Recall on the trailer and mirror modules was discussed.
  • Transmission performance
  • Ride quality and issues, turning radius, adaptive steering, and cabin noise.
  • Spoke in length to the powertrain engineer about the Ecoboost, the power stroke, and lack of pro power with the 3.0 diesel. I also flatly told him I think the 3.0 diesel is the best engine offered in the F150 and would argue that all day long. I mentioned how lack of pro power, diesel delays, personal circumstances, and production delays forced me to go with the 3.5. Also begged engineers not to give up on the 3.0 and that if they do, to give a brother a heads up so he can buy the last one.
  • All of my interior issues were discussed, including rear sliding window rattling, trim fitment issues, and passenger lumbar problems.
  • Interior styling, likes and dislikes were discussed. I mentioned the 18 speaker system not being loud enough and how the front passengers get over 50% of the speakers and back is kinda left out.
  • Build quality, 360 camera, driver assist features (especially the KEEP YOUR HANDS ON THE WHEEL message), all digital tachometer, and interior button placement were all discussed, as well as what I liked compared to the 18' platinum I had.
  • Pro power onboard was discussed. I adamantly requested, on behalf of many forum members as well, that an update be applied to make it default to OFF when the ignition is cycled for me to choose when it comes ON, not the other way around. They agreed with me about my point and said the team responsible for this would hear about it for sure.
  • Auto Start Stop was discussed and how they are getting a lot of feedback about people wanting it to default to off. Unfortunately they cant make that happen as it would jeopardize their EPA credits against emissions.
  • Exterior lighting was discussed and I mentioned how the DRL's are bright enough on a side profile and how the rear C-clamp lights on the taillights should be on in conjunction with the DRL's upfront to give the truck a uniform look.
  • Power tail gate pros and cons were discussed
  • The amount of chrome on the platinum trim, inside and out, was discussed. Apparently they get a lot of feedback about this as well, as many are saying "cut down on the chrome".
  • Seat comfort and styling were discussed.
  • Features I wanted and features I wish the truck didn't have were touched on as well.
  • My truck in comparison to the Ram 1500 I test drove before buying the F-150 was discussed.
  • The engineers also asked me why I leveled my truck lol. This was a funny question given how many do.
  • Power running boards were discussed. I did mention they are louder than the outgoing ones as mentioned by other forum members and how the courtesy approach feature get confused when I locked the truck and start to walk away, only to redeploy them immediately.
  • I mentioned the lack of 4 one touch window switches on the driver door and how my 2003 Jetta had that, but my platinum truck doesn't.
  • Mentioned that the courtesy unlock on the door handles should be extended to the rear doors as well, and this is a feature many wish they had.
  • Ford pass app and functionality was discussed.
  • All digital instructions manual was discussed.
  • Sync 4 and apple car play use was discussed, including performance and layout of control and menus.
  • The access to the wireless charging pad was touched on too and how placement wasn't ideal.
  • Zone lighting use and the update coming for the battery drain issues was discussed.

Overall, I left the interview feeling like I was heard and that they genuinely are trying to make the truck and experience better overall. Im glad I did the interview with them!
That’s funny they asked about the leveling kit. Man those engineers HATE leveling kits. I mean, I get it, but they sure look good. Mine is raised a little, not quite level. Looks like you covered a lot of topics. Thank you for that
 

Norris McCarty

Well-known member
First Name
Norris
Joined
Jan 21, 2021
Messages
92
Reaction score
76
Location
San Angelo Texas
Vehicles
21 F150 Lariat 4x4 PB 7.2k FX4 17”Raptor Beadlocks
Occupation
Own a RV dealership
I had the 3.0 diesel in the 18’. Yeah, HP and torque are slightly lower than the 3.5 EB but getting peak torque at 1700, 30+ on the highway, and better longevity makes it the ideal choice for me. Delay after delay on the diesel meant waiting many more months or just getting EB. Didn’t realized I’d be getting 16 highway 😂😂
Yes, I’ve driven one also.....not impressed for my usage.
 
OP
21CaliPlatEB

21CaliPlatEB

Well-known member
First Name
Mickle
Joined
Sep 26, 2020
Messages
436
Reaction score
479
Location
West Sacramento
Vehicles
2021 Ford F150 Platinum 3.5EB FX4
Occupation
Neonatal Respiratory Therapist
  • Thread starter
  • Thread Starter
  • #14
Yes, I’ve driven one also.....not impressed for my usage.
Only real advantage the EB has is being faster and offering 2k more in towing. Longevity, fuel efficiency, and peak torque coming in at 1700 (vs 3100) make it a better choice for most applications. Not to mention diesel being 20 cents a gallon cheaper in Sacramento right now 😂
 

Asphaltman

Well-known member
Joined
Jul 14, 2020
Messages
207
Reaction score
112
Location
Salt Lake City
Vehicles
2021 F150 (produced 2/11) 2018 F-150 1997 F-250HD
Occupation
Entrepreneur
That’s funny they asked about the leveling kit. Man those engineers HATE leveling kits. I mean, I get it, but they sure look good. Mine is raised a little, not quite level. Looks like you covered a lot of topics. Thank you for that
I was thinking about this comment, somewhere they know that their customers seem to want a little bit bigger truck and/or wheels and tires. I’m not sure what the percentage of raptor owners, but I know everybody that I know who has a raptor including when I owned one at two different times, I never drove the thing off a curb, Yet I loved the big beefy hard to get truck. I think that’s the thing with F150 owners that want to level or lift their trucks to gain a few inches. I’m assuming the reason Ford doesn’t mass produce something like this is because of liability.
 
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