Cobra427
Well-known member
- Thread starter
- #1
So if I were writing the specs for the future Ford order tracking system, it would include:
- Customer-selected tracking level and frequency. You would be able to specify how precisely your car would be tracked, and how frequently you would be sent updates.
- Customer-specified method of communication, do you want updates by text, email, DM, on FordPass, or through Ford.com
- Tracking could be as precise as the ability to follow the car through the production process - body shop, paint shop, final assembly, quality check, shipping - or just the major dates, as it is now
- Schedule predictions on demand - based on your order position in the queue, and current rate of production, your car is forecast to be built on xx/xx/2022
- Schedule delays posted in real time, with details and forecasted length of delay
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