Jonitto
Member
- First Name
- Jonathan
- Joined
- Nov 26, 2021
- Threads
- 1
- Messages
- 8
- Reaction score
- 9
- Location
- Petawawa Ontario CANADA
- Vehicles
- 2021 Screw 6.5 XLT Sport
- Occupation
- Flight Engineer
- Thread starter
- #1
Good day all,
First post here. Just wanted to get some feedback, opinions on what I will call a "Case study" for a bath situation for
Both my spouse and I, and the Dealership we do business with.
Traded in a 2019 Screw STX 2.7L (Magnetic) in for a 2021 XLT 302A Sport 3.5L (Carbonized) on account of buying a 6000lbs Travel
Trailer.
Asked my salesman in July during purchase (whom I have been dealing with for 6 years) If my winter tires/wheels will fit on the new truck.
his exact words on "Yeah, they will fit no problem". Fast forward to December, Try to install winters, they DO NOT FIT. (17" wheels) Came the F150Gen14 website
and find out about larger REAR rotors. GO to dealership, ask to have rear rotors, caliper hangers and hoses replaced to accept 17" wheels, get told ALL FOUR corners will need to be replaced. I decide to sell our winters (at a loss) and buy new winter tires and alloy wheels. Find out after, that only rear Rotors are in need of replacement. So, twice I was given erroneous info.
I have asked the Sales manager for free TPMS sensors and a free mounting balancing of the new winter package. (Still waiting on answer)
DO you think I am being reasonable? I for sure accept SOME responsibility, but I have gotten, little to no support, not even an apology from my sales rep.
Sales Rep: "Did you tell me the size of your tires"
Me " Did you even ask?"
Just an awkward situation for everyone.
Really sucks to have sold those beautiful OEM Powder coated wheels ! Look forward to hearing any feedback!
First post here. Just wanted to get some feedback, opinions on what I will call a "Case study" for a bath situation for
Both my spouse and I, and the Dealership we do business with.
Traded in a 2019 Screw STX 2.7L (Magnetic) in for a 2021 XLT 302A Sport 3.5L (Carbonized) on account of buying a 6000lbs Travel
Trailer.
Asked my salesman in July during purchase (whom I have been dealing with for 6 years) If my winter tires/wheels will fit on the new truck.
his exact words on "Yeah, they will fit no problem". Fast forward to December, Try to install winters, they DO NOT FIT. (17" wheels) Came the F150Gen14 website
and find out about larger REAR rotors. GO to dealership, ask to have rear rotors, caliper hangers and hoses replaced to accept 17" wheels, get told ALL FOUR corners will need to be replaced. I decide to sell our winters (at a loss) and buy new winter tires and alloy wheels. Find out after, that only rear Rotors are in need of replacement. So, twice I was given erroneous info.
I have asked the Sales manager for free TPMS sensors and a free mounting balancing of the new winter package. (Still waiting on answer)
DO you think I am being reasonable? I for sure accept SOME responsibility, but I have gotten, little to no support, not even an apology from my sales rep.
Sales Rep: "Did you tell me the size of your tires"
Me " Did you even ask?"
Just an awkward situation for everyone.
Really sucks to have sold those beautiful OEM Powder coated wheels ! Look forward to hearing any feedback!
Sponsored