Sponsored

Snakebitten

Well-known member
First Name
Bruce
Joined
Jun 19, 2021
Threads
4
Messages
9,223
Reaction score
16,871
Location
Coastal Texas
Vehicles
2022 F150 KingRanch Powerboost
i have tried but receibe wrong password/ user .
i ll search and post on FDRS thead sorry.
It's easy to confuse your credentials for Motorcraft VS Helm license.
You have to have credentials for logging into either site, even if you used the same credentials when you created the two accounts.

Be sure in FDRS that you are using the credentials you use to purchase the license, rather than the credentials you used to download FDRS from Motorcraft?
Sponsored

 

Snakebitten

Well-known member
First Name
Bruce
Joined
Jun 19, 2021
Threads
4
Messages
9,223
Reaction score
16,871
Location
Coastal Texas
Vehicles
2022 F150 KingRanch Powerboost
You can try the forgotten password option too?

My login for Motorcraft uses my full email address and not a simple username. Did you try using your full email?
Did I get my post above backwards?
Sounds like I might have.
 

FRaptorArg

Member
First Name
Christian
Joined
Aug 21, 2023
Threads
0
Messages
12
Reaction score
4
Location
Argentina
Vehicles
F150 Raptor 2022 Gen 3 . F150 Flareside 1994 5.0
You can try the forgotten password option too?

My login for Motorcraft uses my full email address and not a simple username. Did you try using your full email?
Yes i did. no lucky with that too. i ll post in the FDRS post .no more here.
 
Last edited:

fordtruckman2003

Well-known member
Joined
Apr 28, 2023
Threads
23
Messages
3,208
Reaction score
2,539
Location
Indy
Vehicles
2021 F-150 FX4 Lariat
Did I get my post above backwards?
Sounds like I might have.
I use my email for both far as I can remember but it has been a couple months since my last update session. 🤣
 

Snakebitten

Well-known member
First Name
Bruce
Joined
Jun 19, 2021
Threads
4
Messages
9,223
Reaction score
16,871
Location
Coastal Texas
Vehicles
2022 F150 KingRanch Powerboost
I use my email for both far as I can remember but it has been a couple months since my last update session. 🤣
I did the same, but it wasn't an educated strategy. Just lucky.

But I do think that if I hadn't, I would need to remind myself that opening FDRS is NOT done with my Motorcraft/Ford credentials. Easy to get confused.
 

Sponsored

fordtruckman2003

Well-known member
Joined
Apr 28, 2023
Threads
23
Messages
3,208
Reaction score
2,539
Location
Indy
Vehicles
2021 F-150 FX4 Lariat
I did the same, but it wasn't an educated strategy. Just lucky.

But I do think that if I hadn't, I would need to remind myself that opening FDRS is NOT done with my Motorcraft/Ford credentials. Easy to get confused.
Helm is different.
Ford service/Motorcraft are same as FDRS with Ford unified login.

It is easy to get confused for sure. :)
 

dgreenjets

New member
Joined
Jun 23, 2023
Threads
0
Messages
4
Reaction score
8
Location
Georgia
Vehicles
2023 F-150 XLT
Can anyone check my vehicle? I have never received any updates.
VIN: 1FTEW1C56PFB63440
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
14
Messages
4,747
Reaction score
5,571
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EcoBoost
Occupation
Auto Sales
Can anyone check my vehicle? I have never received any updates.
VIN: 1FTEW1C56PFB63440
Your truck is a 2023 that was built with all the older problematic software already. While I am sure there a re a few updates you are missing, there is nothing to worry about in your case. No OTA's in your queue at this time.

Mine hasn't updated since I picked it up from the dealer in December 2021...
Not sure if I've checked your truck before or not, but feel free to post or PM me your VIN and I'll take a look at it.
 
  • Like
Reactions: sbi

Sponsored


danike

Member
First Name
Daniel
Joined
Feb 24, 2024
Threads
0
Messages
6
Reaction score
10
Location
Indiana
Vehicles
2021 Ford F150 Lariat
Occupation
IT Director
Can someone please check my VIN = 1FTFW1E82MFA27118

I asked the dealership to update after trying the OTAs myself with all recommended prerequisites.
 

Mosey

Well-known member
First Name
Chris
Joined
Jun 26, 2022
Threads
64
Messages
404
Reaction score
262
Location
Michigan
Vehicles
2021 F-150 Powerboost
I would appreciate if someone could look into VIN 1FTFW1ED8MFC61664
My truck is reporting partial failure of 2.7.4, which I have received successfully in the past.
 

Kanuck

Well-known member
First Name
Don
Joined
Aug 9, 2021
Threads
19
Messages
1,743
Reaction score
1,519
Location
Manitoba
Vehicles
2021 XLT Scab 3.5 EB 6.5 Carbonized Grey Metallic
Occupation
Retired Electrician
Can someone please check my VIN = 1FTFW1E82MFA27118

I asked the dealership to update after trying the OTAs myself with all recommended prerequisites.
Repost on VIN lookup thread.
 

Kanuck

Well-known member
First Name
Don
Joined
Aug 9, 2021
Threads
19
Messages
1,743
Reaction score
1,519
Location
Manitoba
Vehicles
2021 XLT Scab 3.5 EB 6.5 Carbonized Grey Metallic
Occupation
Retired Electrician
I would appreciate if someone could look into VIN 1FTFW1ED8MFC61664
My truck is reporting partial failure of 2.7.4, which I have received successfully in the past.
Repost on VIN lookup thread
 
 




Top