apMechorse
Well-known member
- First Name
- Steve
- Joined
- Mar 10, 2021
- Threads
- 11
- Messages
- 424
- Reaction score
- 568
- Location
- Fargo, North Dakota
- Vehicles
- '21 502A 5.0L FX4 & '15 Audi A5 T2
- Occupation
- Aircraft Maintenance Technician
- Thread starter
- #1
I am one of the many people that has had issues with the OTA updates not doing the one thing they are designed to do: Update.
I am also one of the many people that has taken it upon myself to personalize my truck to closer resemble what I want it to be via Forscan mods.
Long story short, I've had my truck for over a year. In that time it has never once update OTA. It has been in and out of the dealer an average of twice a month since I took delivery of it for a variety of electronic related issues, none of which have been corrected as of yet.
Bottom line, the dealer has attempted the TSB fix for the failed 1.7.1 updates once a day, for the last 4 days and it has failed without warning or message every time. They say that they have done about a dozen of these updates and this is the only one they've had issues with. They are getting ready to do a data dump and submit the info to Ford Program Engineering in an attempt to find out why the forced update is also failing.
The service manager has made a specific point in telling me this because, in his words, any alteration to the vehicle programming can result in the warranty being voided, and he has noticed some "irregularities" with my vehicle. For example the digital temperature readings and the glare-free headlights (I'm in the US) being enabled.
He said that if Ford engineering wants the data dump, he will let me know so that I can pick the truck up for a day or so and get everything back to factory before they provide it to them to avoid any issues with the warranty.
My question is this: have any of you had issues with this? Firstly, while I appreciate the concerned heads up from the service manager, it feels an awful lot like a not so veiled threat that because I have made changes via Forscan I have caused this issue with my truck somehow (even though it has effected enough other people for Ford to issue a TSB over it) and secondly, has anyone actually run into an issue with Ford voiding warranty status over Forscan alterations?
Thanks.
I am also one of the many people that has taken it upon myself to personalize my truck to closer resemble what I want it to be via Forscan mods.
Long story short, I've had my truck for over a year. In that time it has never once update OTA. It has been in and out of the dealer an average of twice a month since I took delivery of it for a variety of electronic related issues, none of which have been corrected as of yet.
Bottom line, the dealer has attempted the TSB fix for the failed 1.7.1 updates once a day, for the last 4 days and it has failed without warning or message every time. They say that they have done about a dozen of these updates and this is the only one they've had issues with. They are getting ready to do a data dump and submit the info to Ford Program Engineering in an attempt to find out why the forced update is also failing.
The service manager has made a specific point in telling me this because, in his words, any alteration to the vehicle programming can result in the warranty being voided, and he has noticed some "irregularities" with my vehicle. For example the digital temperature readings and the glare-free headlights (I'm in the US) being enabled.
He said that if Ford engineering wants the data dump, he will let me know so that I can pick the truck up for a day or so and get everything back to factory before they provide it to them to avoid any issues with the warranty.
My question is this: have any of you had issues with this? Firstly, while I appreciate the concerned heads up from the service manager, it feels an awful lot like a not so veiled threat that because I have made changes via Forscan I have caused this issue with my truck somehow (even though it has effected enough other people for Ford to issue a TSB over it) and secondly, has anyone actually run into an issue with Ford voiding warranty status over Forscan alterations?
Thanks.
Sponsored