Definitely.I think they sent a mass email to everyone that doesn’t have a VIN number yet. My guess. A lot of people have got the same email
WOW!!! I'm impressed!Saw an email from Ford with "info about me order". I got excited, but then I opened this...
It definitely sucks having to wait and Ford (and the dealer network) could stand to improve their communications, but it is affecting all manufacturing. That being said, you make a very valid point with regards to the difference in purchasing experience.Ordering and waiting on a new vehicle these days is a very different buying experience than any of us have ever experienced before.
Every brand has these threads.
You are right. It is now an entirely different experience than most buyers expect. If Ford, or any of the other manufacturers, actually want to have any repeat business, they better change their approach & start communicating consistently & openly with Customers that have been waiting many months for their ordered vehicles!!!Ordering and waiting on a new vehicle these days is a very different buying experience than any of us have ever experienced before.
Every brand has these threads.
One update every 45 days is not impressive to me. It’s amazing how poorly all of this is being handled.
You are absolutely right. We are an instant gratification society. We all know that & we all know about the supply chain issues.I guess they could send a weekly email saying your still not getting your truck. Supply chain issues are real. Car manufactures put so many features and do-dads into these vehicles, which people now expect, without the thought of what if. We have also become a county of immediate gratification. Mix this all together and it creates chaos.