Ford Performance No Longer Offering Information on Orders

[thevofl]

Just got off a call from Ford Performance who told me that they are no longer offering order updates, due to high volume of calls from people checking the status of their orders. They are referring us to our dealers.

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[DRVN1]

Just got off a call from Ford Performance who told me that they are no longer offering order updates, due to high volume of calls from people checking the status of their orders. They are referring us to our dealers.

They told me that yesterday and thought the guy was cranky so figured I would try today. Different person told me the same thing. So who are we going to bother now to get info on our trucks? Last I heard I was scheduled to be built on 11/11.

 

[Timsvtgen1]

They told me that yesterday and thought the guy was cranky so figured I would try today. Different person told me the same thing. So who are we going to bother now to get info on our trucks? Last I heard I was scheduled to be built on 11/11.

Probably at this point the best thing to do is email your dealer as many times as you feel necessary.

 

[FoundryMan12]

They just told me the same thing. They can only check the status of "performance" vehicles. That is bs! Now we have no source for information.

 

[Jaybird2022]

Probably at this point the best thing to do is email your dealer as many times as you feel necessary.

Buuuut he can ignore us then too. Afraid of burning the bridge. I’ll stick to a weekly update request lol

 

[DRVN1]

Probably at this point the best thing to do is email your dealer as many times as you feel necessary.

Trying not to drive them crazy with my weekly check in that I was doing with chat. Seemed each week it kept getting pushed back and at this point not anymore time to get pushed back.

 

[Timsvtgen1]

Buuuut he can ignore us then too. Afraid of burning the bridge. I’ll stick to a weekly update request lol

Yea, But one is technically obligated- the other is definitely not.

 

[Timsvtgen1]

Trying not to drive them crazy with my weekly check in that I was doing with chat. Seemed each week it kept getting pushed back and at this point not anymore time to get pushed back.

Tom was the WORST at that.

 

[Jaybird2022]

They told me that yesterday and thought the guy was cranky so figured I would try today. Different person told me the same thing. So who are we going to bother now to get info on our trucks? Last I heard I was scheduled to be built on 11/11.

I like your resilience lol

 

[DRVN1]

I like your resilience lol

Thanks! Just anxious since truck was ordered in July and being it a leadfoot which is discontinued I am just nervous about them not getting it built.

 

[Mixxfixx]

Thought I would try one last time.

Unfortunately, we are only able to track orders for Ford Performance vehicles, such as Raptors/Shelby GT500/etc now. Tracking requests for non-Ford Performance vehicles has placed the Ford Performance Info Center over capacity and we are unable to meet these requests and manage Ford Performance Parts inquires/business at the same time. So regrettably, we had to make this decision recently.



My apologies

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