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TheGoodLife

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Been there, done that. Even lodged a ticket with Ford Customer Relations and got basically a canned platitude email in response.
How do you open a case with Ford? I ordered Sept 30, and truck has been listed as in production ever since 2/15. Ridiculous.
 

Gman73

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C
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How do you open a case with Ford? I ordered Sept 30, and truck has been listed as in production ever since 2/15. Ridiculous.
You have to call but it basically gets you knowhere. All I got for my trouble was a case #
Check on Ford website for Customer Relations number if you still want to try
 

TheGoodLife

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You have to call but it basically gets you knowhere. All I got for my trouble was a case #
Check on Ford website for Customer Relations number if you still want to try
Thanks. I found and called the number last night. The person I spoke with was polite but had no way to get info or help. She said they can only help with problems for a vehicle that is in my possession. Her suggested solution was to cancel my current order (from 9/30) and reorder from a different dealership (as if the dealership has anything to do with it once the order has been picked up by Ford and has been sitting stuck in production for >6 weeks?). I did not want to start a 6+ month process over again. She then offered to transfer me to someone else and I was disconnected. I don’t know if it was intentional or not...
 

texag

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Any updates? Is the KC plant starting back up today? My window sticker still showing a blend date of 4/9
 

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KartRacer25

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Richard
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President Biden is meeting with US automakers today to discuss how they can acquire surplus silicon overthruster chips from NASA's top secret Area 51 stealth Space Force program under the war powers act so they can expedite the assembly of texag, KartRacer25, and all F150gen14 members special orders of 2021 F-150's through production ASAP .

https://www.cnbc.com/2021/04/12/bid...rtage-as-us-auto-industry-feels-the-pain.html
 

Mwalker

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Michael
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I have order a new 2021 F-150 the ship date was 5/22/21 now its going to be ship date 7/12/21 but the sales man said don’t hold your breath????. Should I cancel and try GMAC
 
 




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