MonsterTrucker75
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- #1
Hi All,
This is very long, but just need to vent out my frustrations and get some genuine advise. Just received my 2022 Ford F-150 Platinum back end of May of this year. I've had the vehicle for close to 6 months now, and have taken beyond the best care of it. I always park my vehicle in the garage, have done early maintenance on it, and have approximately 6,550 miles on it as of today. Close to a month ago, I received a check engine light which puzzled me given the fact that in the last 30 years of driving, I have never seen an engine light on a brand spanking new vehicle under 100k miles. My last 2015 Platinum was at 62,000 miles before I sold it, and not once did I encounter any issues with it. The Ford Pass app stated that the concern at hand involved the Catalytic Converter, and to have it serviced as soon as possible. (Usually, when something like this happens early in the game, it's not a good sign, and ends up being a taste of things to come in my experience.)
I took my vehicle into the dealership, they inspected it, came back stating the CAT part is on "back order" with no ETA!!!! Everything else checked out well with the rest of the truck after deciding to do the 10,000 mile checkup, oil change, etc as well much earlier. The ASM told me that I could still drive the truck, but that I'll just have a bit of loss in efficiency, and advised me that if I did not hear back from him within three weeks to contact him. Since then, I have driven maybe once or twice to gas up or go to the corner grocery store, but have limited the driving range every since to a one mile radius. The truck has been practically stores in my garage for the remainder of the time, and I don't use it to go anywhere or do anything given any potential risks that may occur. The last thing I need is any type of potential clog or obstruction damaging the engine or anything else for that matter. One one of my short drives, I took notice that the fuel efficiency had indeed significantly dropped on my hybrid truck since first taking it in for check up right after that engine light came on. I was doing about 24-28 mpg on the road almost every day for close to 6 months. The last time I took the truck to the store yesterday, I averaged close to a ridiculous 8 mpg, as if I was towing a boat up a mountain, and on the way back slightly longer trip, averaged 20 mpg on the road which were all time lows in comparison since I first got my vehicle. I'm guessing that the truck is burning out more fuel than necessary given the CAT issue.
Sure enough, three weeks went by, and after reaching out to the ASM twice, leaving a voicemail for a return call, and not hearing back, I drove to the dealership for an update on the part just yesterday. Spoke to the ASM, and he checked for the part status, and sure enough it's still on back order with no ETA, even though he had advised my concern was placed on an emergency list when I first took it in which I'm sure everyone else is on that so called, "emergency list". At that point, I asked him what the options were because having to deal with this mess this early in the game is completely unacceptable. He advised me to contact Ford, and open a claim to "expedite the process", and gave me his honest opinion letting me know that if this were his truck, he'd have Ford take it back given the circumstances and error on their part. I could not disagree with his advise, and at the same time couldn't help to wonder if the CAT was expedited, and was installed properly, will this issue happen all over again? What caused it to go bad in the first place? What about the second CAT? Should that be replaced as well? O2 Senors? Exhaust? He advised that whichever route I chose, he still had the part order on high priority.
I contacted Ford, and was assigned to a case manager who stated the part was not on expedite, but that they are currently placing it on that status to get it resolved. She presented me two options which were to wait for them to reach out next week regarding the part replacement and what they can do to expedite this ordeal. They would need to send someone to take a look at this vehicle thoroughly. (I'm still on the fence about Ford service mechanics fully understanding hybrid models, and their thorough training with modules given how new this technology is on these Powerboost F-150 trucks. I advised her that I will not be leaving my truck anywhere unless the part is in house or they need to inspect it all over again with me present. The next option is to have Ford buy it back which would need to run through an approval process. I told the case manager that whichever option was available first, and will guarantee me all my monies worth would be verdict. However, I made it very clear that if the truck is bought back by Ford, I want every cent spent on that vehicle back including the money spent on all expensive accessories that cannot come off of the truck given this is Ford's full responsibility. (This is solely on them to make this right.) These mistakes don't just happen. We're very discouraged with the company's decisions on how they have been handling all matters, and this is no surprise.
I am now waiting on the case manager to reach out. I would prefer to have the part replaced, and everything else inspected to ensure the truck is performing as a 6,000 mile brand new truck should, but I'm sure as hell not dealing with truck issues on an expensive new truck that has been meticulously taken care of properly. If the part is expedited, and the truck properly inspected after installation without any further ridiculous faults, then I'd be willing to keep the truck.
It seems these Catalytic Converters are a scarcity, and hence being stolen as well. Having to deal with this on a fully loaded brand new $82,000 2022 Platinum is totally unacceptable. How could Ford not have properly inspected this vehicle at the assembly line?? I'm understanding that F-150 CAT issues have been happening lots, and are highly common with 2019 F-150 models and up, so why hasn't this failing concern been addressed prior to making parts for 2021-2022 models??
The part number is: ML3Z 5E212P, and the error code is: P0430 Catalytic Converter Efficiency Below Threshold. I'm guessing this error applies to Bank 2. I've since read about the code, and the issues and possibilities are many. Who else has currently dealing with this ordeal? Suggestions or experience with the matter is beyond appreciated? Having to wait for months to finally get this truck only to now deal with this early in the game is very disappointing and discouraging.
This is very long, but just need to vent out my frustrations and get some genuine advise. Just received my 2022 Ford F-150 Platinum back end of May of this year. I've had the vehicle for close to 6 months now, and have taken beyond the best care of it. I always park my vehicle in the garage, have done early maintenance on it, and have approximately 6,550 miles on it as of today. Close to a month ago, I received a check engine light which puzzled me given the fact that in the last 30 years of driving, I have never seen an engine light on a brand spanking new vehicle under 100k miles. My last 2015 Platinum was at 62,000 miles before I sold it, and not once did I encounter any issues with it. The Ford Pass app stated that the concern at hand involved the Catalytic Converter, and to have it serviced as soon as possible. (Usually, when something like this happens early in the game, it's not a good sign, and ends up being a taste of things to come in my experience.)
I took my vehicle into the dealership, they inspected it, came back stating the CAT part is on "back order" with no ETA!!!! Everything else checked out well with the rest of the truck after deciding to do the 10,000 mile checkup, oil change, etc as well much earlier. The ASM told me that I could still drive the truck, but that I'll just have a bit of loss in efficiency, and advised me that if I did not hear back from him within three weeks to contact him. Since then, I have driven maybe once or twice to gas up or go to the corner grocery store, but have limited the driving range every since to a one mile radius. The truck has been practically stores in my garage for the remainder of the time, and I don't use it to go anywhere or do anything given any potential risks that may occur. The last thing I need is any type of potential clog or obstruction damaging the engine or anything else for that matter. One one of my short drives, I took notice that the fuel efficiency had indeed significantly dropped on my hybrid truck since first taking it in for check up right after that engine light came on. I was doing about 24-28 mpg on the road almost every day for close to 6 months. The last time I took the truck to the store yesterday, I averaged close to a ridiculous 8 mpg, as if I was towing a boat up a mountain, and on the way back slightly longer trip, averaged 20 mpg on the road which were all time lows in comparison since I first got my vehicle. I'm guessing that the truck is burning out more fuel than necessary given the CAT issue.
Sure enough, three weeks went by, and after reaching out to the ASM twice, leaving a voicemail for a return call, and not hearing back, I drove to the dealership for an update on the part just yesterday. Spoke to the ASM, and he checked for the part status, and sure enough it's still on back order with no ETA, even though he had advised my concern was placed on an emergency list when I first took it in which I'm sure everyone else is on that so called, "emergency list". At that point, I asked him what the options were because having to deal with this mess this early in the game is completely unacceptable. He advised me to contact Ford, and open a claim to "expedite the process", and gave me his honest opinion letting me know that if this were his truck, he'd have Ford take it back given the circumstances and error on their part. I could not disagree with his advise, and at the same time couldn't help to wonder if the CAT was expedited, and was installed properly, will this issue happen all over again? What caused it to go bad in the first place? What about the second CAT? Should that be replaced as well? O2 Senors? Exhaust? He advised that whichever route I chose, he still had the part order on high priority.
I contacted Ford, and was assigned to a case manager who stated the part was not on expedite, but that they are currently placing it on that status to get it resolved. She presented me two options which were to wait for them to reach out next week regarding the part replacement and what they can do to expedite this ordeal. They would need to send someone to take a look at this vehicle thoroughly. (I'm still on the fence about Ford service mechanics fully understanding hybrid models, and their thorough training with modules given how new this technology is on these Powerboost F-150 trucks. I advised her that I will not be leaving my truck anywhere unless the part is in house or they need to inspect it all over again with me present. The next option is to have Ford buy it back which would need to run through an approval process. I told the case manager that whichever option was available first, and will guarantee me all my monies worth would be verdict. However, I made it very clear that if the truck is bought back by Ford, I want every cent spent on that vehicle back including the money spent on all expensive accessories that cannot come off of the truck given this is Ford's full responsibility. (This is solely on them to make this right.) These mistakes don't just happen. We're very discouraged with the company's decisions on how they have been handling all matters, and this is no surprise.
I am now waiting on the case manager to reach out. I would prefer to have the part replaced, and everything else inspected to ensure the truck is performing as a 6,000 mile brand new truck should, but I'm sure as hell not dealing with truck issues on an expensive new truck that has been meticulously taken care of properly. If the part is expedited, and the truck properly inspected after installation without any further ridiculous faults, then I'd be willing to keep the truck.
It seems these Catalytic Converters are a scarcity, and hence being stolen as well. Having to deal with this on a fully loaded brand new $82,000 2022 Platinum is totally unacceptable. How could Ford not have properly inspected this vehicle at the assembly line?? I'm understanding that F-150 CAT issues have been happening lots, and are highly common with 2019 F-150 models and up, so why hasn't this failing concern been addressed prior to making parts for 2021-2022 models??
The part number is: ML3Z 5E212P, and the error code is: P0430 Catalytic Converter Efficiency Below Threshold. I'm guessing this error applies to Bank 2. I've since read about the code, and the issues and possibilities are many. Who else has currently dealing with this ordeal? Suggestions or experience with the matter is beyond appreciated? Having to wait for months to finally get this truck only to now deal with this early in the game is very disappointing and discouraging.
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