engine light came on...can I bring it in to any dealer?

[goatlord99]

Engine light came on yesterday with some fault. Naive question: my dealer is 30 minutes away, there is one 5 minutes down the road (who were horrible to try to buy from)...can I bring it to the closer dealer?

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[Forever Blue]

Engine light came on yesterday with some fault. Naive question: my dealer is 30 minutes away, there is one 5 minutes down the road (who were horrible to try to buy from)...can I bring it to the closer dealer?

Yes, any dealer can diagnose & repair under warranty.

 

[goatlord99]

Yes, any dealer can diagnose & repair under warranty.

good to know, thanks!

 

[Coolrain]

Service and sales departments have different managers. Try and develop a relationship with the service guys,,,,,,, waaaaaay more important than sales

 

[kmayer]

My first truck (F250) I bought from a dealer 12 miles away and ended up having service and warranty work done by one closer. I felt guilty at first until my cousin who’s dad ran the service department for a large Cadillac dealership in SoCal reminded me that warranty work is a good revenue stream for dealers. No need to feel guilty. Just treat them nice and be thankful.

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