Current Shipping Delays

[KPM]

how do you find out if you’re on United road or another carrier?

@s.v.t. I just went to United road and put my vin in. If they are your contractor your order will populate but say inactive. At some point it went to pending then an estimated date populated.

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[kevdog0710]

I did but maybe didn’t dig deep enough. No need at this point. United road is showing my estimated delivery date of 7/28!!!!!

Congratulations! My truck is on UR in route to my dealer today, f'in excited is an understatement!
If I pick it up tomorrow it will be exactly 6 months, order 1/29, pick up 7/28

 

[Mitch42]

@s.v.t. I just went to United road and put my vin in. If they are your contractor your order will populate but say inactive. At some point it went to pending then an estimated date populated.

Where did you enter your vin# I went on site and do not even see a search menu
TIA

 

[crispycritter82]

At least yours has shipped...I am stuck at "built, awaiting shipping".

This is my most recent after 4 delays. It specified the vehicle has shipped and the shipped bubble is filled.

 

[KPM]

Go to United road website from you phone than delivery receipts. I watched a YouTube video from a bronco owner who shared how to do this. Can’t find the video to post. Sorry

 

[s.v.t.]

Well my salesman texted that my truck came in last night. Still shows as in transit on Ford’s tracker. I am not surprised. Interested to see the condition and rear end, and lock it up of course!
At this point for the price, and having all the features that you can’t get anymore (360 camera, etc), I’d be really hard pressed to not buy it.

 

[mik6235]

Question on delivery through United Road. I looked up my VIN and it showed a load number on the delivery receipts look up. No estimated arrival or pick up. Could that mean it is delivered? Not sure what I am seeing.

 

[Mcbutter]

Question on delivery through United Road. I looked up my VIN and it showed a load number on the delivery receipts look up. No estimated arrival or pick up. Could that mean it is delivered? Not sure what I am seeing.

That's about the extent you'll get from looking that way. It's possible to make an OVISS account and see more info about what vehicles are waiting to get to your dealership but some emails (Yahoo or Gmail for example) won't work. I've tried it on several, but some people can get it to work. It's very strange. On your phone you can also register to it where you look up the vin, then you'll receive delivery invoices every time vehicles are delivered to your dealership for one month.

 

[LariatOfFire]

Still awaiting shipment. Original ETA was 7/22-7/28. Dealer just texted and said new ETA is 8/14. These dates are obviously meaningless.

 

[Greg2561]

Ordered - 1-25-22
VIN - 3-18-22
Blend - 3-25-22 (Chip Hold Until June 10)
Build - 6-10-22
Shipped - Been pushed back twice and already passed 2nd delivery date.
Received -

 

[Snakedoctor]

Spoke with chat again and this time the representative stated she would be submitting a feedback claim with case number. Now it’s probably meaningless but still something no one else has been able to suggest everytime I spoke with chat. Still no ETA since I’m taking the dates they give me as nothing but hot air since there’s been no movement.

On the plus side this may work to my advantage in a way. My salesman told me there was a guy who’s truck was literally 30 min away for 20 days. They gave him a winch, spray in bed liner, and all weather mats. I just want a good trade in amount on my current vehicle.

Oh I just saw a truck I ordered the day before that shipped a week after this one is already delivered. How hilarious, this company is a joke.

 

[Mike&Max]

Did you ever get a response from anyone in the ford executive office? And how often were you emailing them? And was it the same email everytime? And did you use your vin as the subject line? Thanks for the information and glad it looks like your nearing the end of waiting for your truck.

Try his one,
Ford Motor Company ®

Corri Embry

Ford Executive Offices

Phone 866-631-3788 Ext 77721

Office Hours Monday to Friday 7:30am to 4pm

[email protected]

 

[JoshuaL450]

Try his one,
Ford Motor Company ®

Corri Embry

Ford Executive Offices

Phone 866-631-3788 Ext 77721

Office Hours Monday to Friday 7:30am to 4pm

[email protected]

Tried the other 3 and that one as well.

 

[Mike&Max]

Tried the other 3 and that one as well.

It took seven days of emailing them on a daily basis for them to get back to me.

 

[JoshuaL450]

Still awaiting shipment. Original ETA was 7/22-7/28. Dealer just texted and said new ETA is 8/14. These dates are obviously meaningless.

It took seven days of emailing them on a daily basis for them to get back to me.

I have someone messaging me from the executive office but it’s all smoke and mirrors and no help.

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