Bluecruise OTA Status?

[Mash150]

True, but your a much earlier build, right?

Good memory for an old sort . Yes.

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[towpro]

I'm surprised a 5/11/2022 truck has 2 updates that Ford would deliver OTA.
FordPass should be able to tell you what updates you received.

Encouraging to hear this of course

all my Fordpass does is tell me how to setup the updates (which I already did, but I will check again). I been wondering how everyone seems to know the just received update 2.?.?.

 

[Snakebitten]

FordPass will not provide anything regarding OTA version numbers if your truck hasn't or isn't scheduled for or received an update.
My 2021 had a couple of OTA encounters and FordPass had notifications regarding.
My 2022 hasn't received any OTA activity and FordPass has nothing to mention either.

 

[mkynaston]

Hi, I have been sitting at 2.7.4 since June 18. Can anyone check to see if there is some error preventing me from receiving the next update? VIN 1FTFW1ED4MFB18677

 

[bigwyo]

Hi, I have been sitting at 2.7.4 since June 18. Can anyone check to see if there is some error preventing me from receiving the next update? VIN 1FTFW1ED4MFB18677

I have also been at 2.7.4 since June 18. It’s almost like Ford has shut down the OTA program!

 

[snyce1]

I'm in the same group that you are in, no updates since late last year, this is what I got from Ford Yesterday and after I got the email I called to ask if the dealership had the the needed software updates for my truck and I was told "no, just wait, we'll let you know when"



Good afternoon,

Thank you for contacting the In-Vehicle Technology Team of Ford Motor Company. We do apologize for the inconvenience you are experiencing with your Ford product.

We received your escalation regarding the OTA updates for your vehicle. I see that we had a previous case, CAS-348XXXXX, related to a failed 1.7.1 update for your truck. Until this issue is resolved, and the update completed by your dealership, you will not be able to receive OTA Power-Up updates.

As you will need to visit your local dealership for this update, I will be closing this case. Thank you for letting me assist in resolving your concern. As I will be closing your case, please look for an email in the next 24 hours with a brief survey regarding your experience with me in completing your case. Ford and I value your candid feedback to understand how we can improve in the future.

Please feel free to reach back out to us if you have any concerns by phone, chat, or social media channels. Thank you for being a part of the Ford family.

For separate concerns you can contact our Customer Relationship Center:
Ford US – (800) 392-3673
Contact Us | Ford® Customer Service, Help & Live Chat | Ford.com

Regards,

Marie

IVT Research Escalation Specialist
Ford CX Team
(866) 631-3788
--------------------
For security reasons, please do not submit any sensitive personally identifiable information, such as credit card numbers, driver license number, SSN, DOB, etc.

Explain this to me .. my truck came in November 2021. Blue cruise worked right away and ever since?

 

[BHunted1]

Explain this to me .. my truck came in November 2021. Blue cruise worked right away and ever since?

You prob paid for it as part of the truck. Check your window sticker.

 

[charliecbp]

Explain this to me .. my truck came in November 2021. Blue cruise worked right away and ever since?

Because 2021 job 1 trucks had this problem, you have a job 2021 job 2 truck, meaning it was built the in the second half of 2021

 

[My 2ND Ford]

I have also been at 2.7.4 since June 18. It’s almost like Ford has shut down the OTA program!

Same here. Same update and date.

 

[mkynaston]

So I received a message in ford pass that said I had an update that needed help, however my truck is still not showing the update. Still on 2.7.4

 

[Zyvin]

Just curious. for the BC crowd as I haven't seen this exact scenario. If you have BlueCruise, can you only have "lane Keeping" via Bluecruise? Does "lane keeping" get replaced by lane "centering"?

I have a friend that has BC and says that he cannot use cruise without the truck yelling at him to pay attention to the road, lol. I assume he has "lane centering" on?; therefore BC is watching. If he turns it off, does he only have "adaptive" with no lane centering? Thanks for any input, if he were close, I would just have him come by and I would check it out, but he's a few states away.

 

[Itsjustmd]

Just curious. for the BC crowd as I haven't seen this exact scenario. If you have BlueCruise, can you only have "lane Keeping" via Bluecruise? Does "lane keeping" get replaced by lane "centering"?

I have a friend that has BC and says that he cannot use cruise without the truck yelling at him to pay attention to the road, lol. I assume he has "lane centering" on?; therefore BC is watching. If he turns it off, does he only have "adaptive" with no lane centering? Thanks for any input, if he were close, I would just have him come by and I would check it out, but he's a few states away.

Once you have BC Lane Centering will yell at you to pay attention to the road. You can have Lane Keep assist with none of the nanny stuff, but if you want centering, you will be beeped for not moving the wheel enough or for looking off at things on the side of the road or down or anywhere other than straight ahead.

 

[Demps]

Just curious. for the BC crowd as I haven't seen this exact scenario. If you have BlueCruise, can you only have "lane Keeping" via Bluecruise? Does "lane keeping" get replaced by lane "centering"?

I have a friend that has BC and says that he cannot use cruise without the truck yelling at him to pay attention to the road, lol. I assume he has "lane centering" on?; therefore BC is watching. If he turns it off, does he only have "adaptive" with no lane centering? Thanks for any input, if he were close, I would just have him come by and I would check it out, but he's a few states away.

Lane Keeping is for non-BlueCruise roads. It will function with or without adaptive cruise control.
BlueCruise works the same way, but for preprogrammed roads. It should transition from Lane Keeping to BlueCruise and back depending on the road.
In both cases attention is monitored and a warning issued if truck senses inattentive driving. The severity of the warning will escalate until corrective action taken.

 

[snyce1]

You prob paid for it as part of the truck. Check your window sticker.

I did but seems like some have not been able to acquire it

 

[cihakp]

Can someone confirm the functionality of what Blue Cruise provides. Is it completely hands free? My dealer insists that you have to still have your hands on the steering wheel. I have been going back and forth with them because they did the software update and they said Blue Cruise is now working. The only thing that changed is I now get warnings to keep my eyes on the road. When I select the adaptive cruise control I get a message that Blue Cruise is active but after 3-5 seconds it warns me to put my hands on the steering wheel. I am trying to tell them that the software upgrade is not complete. I have driven from Richmond, VA to NJ and to Atlanta. So, I am pretty sure that the interstates are part of the Blue Cruise network. So how do I know if the dealer is correct and I have Blue Cruise? What should I be seeing? Any help is greatly appreciated.

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