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charliecbp

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I just got off the phone with a Ford Customer Service Manager, she told me that BlueCruise would not be available until the second half of the this year, no offer of compensation of any kind, she just kept on saying she understood my frustration.

I am by no means a conspiracy theorist although I am beginning to think that the job 1 build may never get BC, there just aren't that many Job 1 builds out there, first promised by the end of the 3rd quarter, then maybe by Christmas, then January, now second half of 2022.

Ford can just keep ignoring the relatively few of us that this affects. It will also drive the trade value down, if the truck does not have and cannot get BC.

 

JohnMcClane

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jrm390

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I just got off the phone with a Ford Customer Service Manager, she told me that BlueCruise would not be available until the second half of the this year, no offer of compensation of any kind, she just kept on saying she understood my frustration.

I am by no means a conspiracy theorist although I am beginning to think that the job 1 build may never get BC, there just aren't that many Job 1 builds out there, first promised by the end of the 3rd quarter, then maybe by Christmas, then January, now second half of 2022.

Ford can just keep ignoring the relatively few of us that this affects. It will also drive the trade value down, if the truck does not have and cannot get BC.
I'm confused. Bluecruise isn't available? I just used it 5 minutes ago... Unless I'm missing something.
 

RyanStroeder

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I just got off the phone with a Ford Customer Service Manager, she told me that BlueCruise would not be available until the second half of the this year, no offer of compensation of any kind, she just kept on saying she understood my frustration.

I am by no means a conspiracy theorist although I am beginning to think that the job 1 build may never get BC, there just aren't that many Job 1 builds out there, first promised by the end of the 3rd quarter, then maybe by Christmas, then January, now second half of 2022.

Ford can just keep ignoring the relatively few of us that this affects. It will also drive the trade value down, if the truck does not have and cannot get BC.
This is a brutal betrayal - the complete lack of honesty and open communication. People literally made choices based on their promises...
 

ldsavow

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I'm confused. Bluecruise isn't available? I just used it 5 minutes ago... Unless I'm missing something.
it is out in LIMITED BETA TESTING.
 

My42waffles

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I'm confused. Bluecruise isn't available? I just used it 5 minutes ago... Unless I'm missing something.
It’s not available for those of us that bought trucks with the prep package from before job 2 when it was included. My truck is set up for it but I can’t use it until ford releases the update to my truck.
 

My42waffles

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it is out in LIMITED BETA TESTING.
Not anymore. You can order a truck with it now and you will have full access to it when you get the truck. ford released it to current in production vehicles.
 

Ajzride

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There has been speculation (nothing confirmed) on another thread related to OTAs that the APIM module in job 2 builds is different than job 1 builds, and the newer APIM might be needed in job 1 builds to get BC working. Given chip shortages finding those APIM modules could be tall order.

If that is the case, it is incredibly disappointing, but at least and understandable reason for the delay. I wouldn't be nearly as furious if that is the case, if they would just tell me that is what is going on. Like others I traded a perfectly good Gen13 F150 and spent WAY MORE than I otherwise would have specifically to get a 502a BC truck because I log so many interstate miles every year I felt it was worth the extra cost. If I had known I would not get BC, I would have kept my 2018 or at least waited to trade for a job 2 truck.
 

Coreytime

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i dont understand the job 1 vs job 2.. i bought a raptor 801a... built Oct-21.. should it have bluecruise now?
 

PappyG

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I just got off the phone with a Ford Customer Service Manager, she told me that BlueCruise would not be available until the second half of the this year, no offer of compensation of any kind, she just kept on saying she understood my frustration.

I am by no means a conspiracy theorist although I am beginning to think that the job 1 build may never get BC, there just aren't that many Job 1 builds out there, first promised by the end of the 3rd quarter, then maybe by Christmas, then January, now second half of 2022.

Ford can just keep ignoring the relatively few of us that this affects. It will also drive the trade value down, if the truck does not have and cannot get BC.
Strange and unfortunate for those without Blue Cruise. I was fortunate that Blue Cruise was working when my truck was delivered in Oct. I use it every chance I get. There are a few tweaks that need to be addressed but overall I like it.
 

Jus Cruisin

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Those early builds, like mine, once Blue Cruise is available that it'll probably require a trip to the dealer to pay for the subscription cost. Not thinking it will be an ota surprise. I paid for the prep pkg. Not the whole thing. The Detroit Free Press had an article a while back that indicated the early builds of the F150 and Mach-E will pay $600 to enable it once available.
 

mustanga10

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I'd rather have my money back from the prep package at this point.... any attorney bots reading this. Get that class action going. If anything it might spur Ford to work a little faster.
 

Platinum Peasant

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There has been speculation (nothing confirmed) on another thread related to OTAs that the APIM module in job 2 builds is different than job 1 builds, and the newer APIM might be needed in job 1 builds to get BC working. Given chip shortages finding those APIM modules could be tall order.

If that is the case, it is incredibly disappointing, but at least and understandable reason for the delay. I wouldn't be nearly as furious if that is the case, if they would just tell me that is what is going on. Like others I traded a perfectly good Gen13 F150 and spent WAY MORE than I otherwise would have specifically to get a 502a BC truck because I log so many interstate miles every year I felt it was worth the extra cost. If I had known I would not get BC, I would have kept my 2018 or at least waited to trade for a job 2 truck.
and of course, Ford will make you pay out of pocked for it.
 

Jus Cruisin

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I'd rather have my money back from the prep package at this point.... any attorney bots reading this. Get that class action going. If anything it might spur Ford to work a little faster.
Mine was part of the package. Either 701A or the hybrid because there is no direct price listed on the sticker. What ever it cost it was minimal. Not losing any sleep....

 

 
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