Anyone else having issues with tracking sites?

texag

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Both the ford tracking site as well as the tool on this site seem to not be working, at least for me. Anyone else having issues trying to retrieve their status and/or window sticker right now?





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Madman

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Both the ford tracking site as well as the tool on this site seem to not be working, at least for me. Anyone else having issues trying to retrieve their status and/or window sticker right now?
I can login (today is 4/7) and see what I’ve been seeing for 7 weeks now, ‘Ordered’ but not ‘In Production’. (Per my dealership, it was scheduled to build this week, 4/5).

I spoke to my Ford Dealer today and they said their system indicated it is ‘In Production’, a contradiction to what the Tracker site shows. Hmm.

I informed her that last week Ford had announced a 2-week shutdown, beginning coincidentally on 4/5. She was completely unaware of this but thanked me for the info.

There seems to be poor communication between Corporate and the Dealerships, leading to poor communication with customers. Covid supply chain disruptions have clearly also taxed Ford’s operations in other ways.
 

mnstang

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Yeah I’m getting a “system error, please try again later” prompt.
 
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texag

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Yup that’s the exact same error I’m getting as well
 

chill_will

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Not working for me either...but I’d probably see the same In Production (produced 4/1) status, with no chip and no Built status or ETA in sight.
 

1fitty

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I can login (today is 4/7) and see what I’ve been seeing for 7 weeks now, ‘Ordered’ but not ‘In Production’. (Per my dealership, it was scheduled to build this week, 4/5).

I spoke to my Ford Dealer today and they said their system indicated it is ‘In Production’, a contradiction to what the Tracker site shows. Hmm.

I informed her that last week Ford had announced a 2-week shutdown, beginning coincidentally on 4/5. She was completely unaware of this but thanked me for the info.

There seems to be poor communication between Corporate and the Dealerships, leading to poor communication with customers. Covid supply chain disruptions have clearly also taxed Ford’s operations in other ways.
Do you know which plant is affected?
 

xXChartmanXx

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Trying to see if they dropped my truck at the dealer. Was at the car carrier in SD last night. And now the tracker on this site and Ford's is not coming up for me at all. Seeing if its my VIN or everyone.

Thanks!

PS: Thanks for merging this!
 
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Madman

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Do you know which plant is affected?
@1fitty,

This 2 week shutdown was in Dearborn. It has been posted a couple of times on the Forum.

I recall that there was also a shutdown planned elsewhere but didn’t make a point to remember. Apologies.
 

LoneStar

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where and when (in the order/build process) is the Window Sticker generated?

I have my VIN and the Order Tracker status is at first step Order Confirmed (3/9/21)
 

imnuts

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where and when (in the order/build process) is the Window Sticker generated?

I have my VIN and the Order Tracker status is at first step Order Confirmed (3/9/21)
The window sticker should be generated about 5-7 days before the scheduled build date.
 
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texag

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System seems to be back up. Noticed I have a new date on my window sticker of 8 Apr but still a blend date of 9 Apr, which I still don’t understand how that works with the KC line down this week. Maybe they’re still able to load the line with the parts perhaps in preparation for starting the line back up next week?
 

spectre446

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My ETA on this site's tracker used to say something stupid like 01-01-1900 but now its blank. I don't know if that's good or bad
 

imnuts

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My ETA on this site's tracker used to say something stupid like 01-01-1900 but now its blank. I don't know if that's good or bad
Mine did that before. The date eventually came back a day or 2 later.
 

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