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Android Auto Turn by Turn in Gauge Cluster - Incorrect distance

heffer86

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With my update to Sync version 21281 Rev244 I get the large turn-by-turn direction large in my gauge cluster using Android Auto. I always had the little arrow at the top. I was using it for the first time day an noticed that anything between .5-.1 shows as 0.0 in the cluster. When I get into the feet (ex 500ft) it shows correctly. Curious if anyone else has this. I'll try Apple CarPlay later to see if it does the same.

Ford F-150 Android Auto Turn by Turn in Gauge Cluster - Incorrect distance Screenshot 2022-01-28 135022
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discothan

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Interesting variance.
So Google Maps through Android Auto?
I don't have a full digital instrument cluster, but I will test to see if I can get my AA nav view up on 'My View' portion.
 

rado

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With my update to Sync version 21281 Rev244 I get the large turn-by-turn direction large in my gauge cluster using Android Auto. I always had the little arrow at the top. I was using it for the first time day an noticed that anything between .5-.1 shows as 0.0 in the cluster. When I get into the feet (ex 500ft) it shows correctly. Curious if anyone else has this. I'll try Apple CarPlay later to see if it does the same.

Screenshot 2022-01-28 135022.jpg
Mine does the same. Once you get closer, the mileage drops to zero (no idea why), but the animation of when to turn gets shorter and shorter.
 

RedTXV

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Mine does the same with CarPlay. Noticed it a few weeks ago.

Edit: I don’t think I’ve had an update, so it’s been going on for a while.
 
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heffer86

heffer86

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Yep, Just used CarPlay. Same result. Doesn't really bother me, but just wanted make sure it wasn't just my truck.

Ford F-150 Android Auto Turn by Turn in Gauge Cluster - Incorrect distance PXL_20220128_224856079
 

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Ford Motor Company

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Mine does the same with CarPlay. Noticed it a few weeks ago.

Edit: I don’t think I’ve had an update, so it’s been going on for a while.
Hi there! Will you send us a message with your VIN and dealership info? I can look into things on my end. Thanks!
 

dhrandy

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With my update to Sync version 21281 Rev244 I get the large turn-by-turn direction large in my gauge cluster using Android Auto. I always had the little arrow at the top. I was using it for the first time day an noticed that anything between .5-.1 shows as 0.0 in the cluster. When I get into the feet (ex 500ft) it shows correctly. Curious if anyone else has this. I'll try Apple CarPlay later to see if it does the same.
Hi there! Will you send us a message with your VIN and dealership info? I can look into things on my end. Thanks!
Mine does the same thing. Truck was built in October, haven't had any updates since it was built.
 

turbospartan

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Mine does the same. Once you get closer, the mileage drops to zero (no idea why), but the animation of when to turn gets shorter and shorter.
I thought that was how it should work by default? Mine shows 0.0 as well, but the little blue bars on each side get smaller and smaller as you get closer to the turn.
 

RedTXV

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I thought that was how it should work by default? Mine shows 0.0 as well, but the little blue bars on each side get smaller and smaller as you get closer to the turn.
Mine starts showing distance once it's at about 500'.
 

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Str8Shooter

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It's been almost a year since the OP flagged this as an issue and Ford still hasn't fixed this bug even with the latest OTA update 3.5.2 that I received a month ago.
 
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heffer86

heffer86

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I am on Sync 22228 with full screen Android Auto and CarPlay. It shows the correct distance for me now.
 

Str8Shooter

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I am on Sync 22228 with full screen Android Auto and CarPlay. It shows the correct distance for me now.
Thank you. This is music to my ears and something to be excited about. If OTA 3.5.3 updates Sync to 22228 and that fixes the incorrect distance issue I will be way more excited to have the bug fix than getting Alexa.
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