FirstFord
Well-known member
- First Name
- Jeff
- Joined
- May 14, 2022
- Threads
- 52
- Messages
- 548
- Reaction score
- 448
- Location
- South Central Missouri
- Vehicles
- 2022 F-150 Lariat SuperCab 502A, 4x4 3.5 EcoBoost
- Thread starter
- #1
The purpose of starting this thread is put out somewhat of a warning to those who are considering adding air bag suspension assist to their trucks if their truck is equipped with On-Board Scales.
I had started the process of finding air bags for my '22. I learned that besides the big players, Air Lift and Firestone, there are numerous other manufacturers of air bags now. However, Firestone was the only manufacturer that offered a product specifically for F-150s equipped with On-Board Scales. The other manufacturers either specifically called out an exception of compatibility for On-Board Scales equipped trucks (won't fit), or didn't even recognize On-Board Scales. Firestone Ride-Rite P/N 2627 was the sole product available for my truck. Kudos to Firestone for addressing this option.
But not so fast... After complimenting Firestone, I now have to turn around and throw them under the bus. Firestone advertises "easy installation", "simple to install"... Uh, nope. I'm pretty mechanically inclined, and this was the most obnoxious installation I have taken on in recent memory. I had to literally rework every component by grinding, cutting, or drilling - and even had to rework some fasteners, to get the product installed. The reason? IMHO, Firestone (like so many companies) rushed to market with a product that was not ready for prime time (this specific P/N is a new release for them, and apparently, I got one of the first ones). When the first component fitment issue arose, I contacted Firestone's Customer Service. They got my contact information and said they would forward my issue to Engineering. After some emails and photos sent back and forth, Firestone Engineering said, "Uh, yeah... that part wasn't made to the right print. I don't know when the correctly made part will be available - it would be weeks at the minimum, but likely months...."
However, after further discussion, I was forwarded information and dimensions to rework the part to be more like it should be - this would at least allow me to continue with the installation. That scenario set the stage for the entire installation. The installation did not take "a few hours" - it took DAYS! Hours in actual installation (expected), but many, many more hours in just having my head stuck up by the rear axle, examining, studying, the situation, the relationship of the components with each other and the axle, me acting like I was a mechanical engineer, trying to figure out what was going on - why were the parts not going in, or positioning like they were supposed to. Followed by even more hours of reworking parts.
How could this installation have gone so horribly wrong - where EVERY part had to be modified? I have already mentioned that I think Firestone rushed this part to market, but I also have one additional possible theory: my truck has the Max Tow Package. It is my understanding that trucks with this option use a different rear axle than those not equipped with said option. My theory (and maybe I'm throwing Firestone a lifeline here...) is that P/N 2627 was designed around the "standard" rear axle, and it isn't compatible with the Max Tow Package axle - but this is speculation on my part.
In any case, that has been my experience with this product, so I wanted to put out something of a "warning" to others considering this "upgrade".
I had started the process of finding air bags for my '22. I learned that besides the big players, Air Lift and Firestone, there are numerous other manufacturers of air bags now. However, Firestone was the only manufacturer that offered a product specifically for F-150s equipped with On-Board Scales. The other manufacturers either specifically called out an exception of compatibility for On-Board Scales equipped trucks (won't fit), or didn't even recognize On-Board Scales. Firestone Ride-Rite P/N 2627 was the sole product available for my truck. Kudos to Firestone for addressing this option.
But not so fast... After complimenting Firestone, I now have to turn around and throw them under the bus. Firestone advertises "easy installation", "simple to install"... Uh, nope. I'm pretty mechanically inclined, and this was the most obnoxious installation I have taken on in recent memory. I had to literally rework every component by grinding, cutting, or drilling - and even had to rework some fasteners, to get the product installed. The reason? IMHO, Firestone (like so many companies) rushed to market with a product that was not ready for prime time (this specific P/N is a new release for them, and apparently, I got one of the first ones). When the first component fitment issue arose, I contacted Firestone's Customer Service. They got my contact information and said they would forward my issue to Engineering. After some emails and photos sent back and forth, Firestone Engineering said, "Uh, yeah... that part wasn't made to the right print. I don't know when the correctly made part will be available - it would be weeks at the minimum, but likely months...."
However, after further discussion, I was forwarded information and dimensions to rework the part to be more like it should be - this would at least allow me to continue with the installation. That scenario set the stage for the entire installation. The installation did not take "a few hours" - it took DAYS! Hours in actual installation (expected), but many, many more hours in just having my head stuck up by the rear axle, examining, studying, the situation, the relationship of the components with each other and the axle, me acting like I was a mechanical engineer, trying to figure out what was going on - why were the parts not going in, or positioning like they were supposed to. Followed by even more hours of reworking parts.
How could this installation have gone so horribly wrong - where EVERY part had to be modified? I have already mentioned that I think Firestone rushed this part to market, but I also have one additional possible theory: my truck has the Max Tow Package. It is my understanding that trucks with this option use a different rear axle than those not equipped with said option. My theory (and maybe I'm throwing Firestone a lifeline here...) is that P/N 2627 was designed around the "standard" rear axle, and it isn't compatible with the Max Tow Package axle - but this is speculation on my part.
In any case, that has been my experience with this product, so I wanted to put out something of a "warning" to others considering this "upgrade".
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