50 days in transit. How to elevate.

[Djlee1592]

Today marks 50 days in transit and also the ETA end date when the truck was supposed to arrive(after it was pushed a week during transit). I've pushed my lease end 3 months and could potentially have to go another and risk losing money if/when it shows up. I'm giving it til Sunday to show up and then want to start making noise to Ford. Is there a good number to call or email? Should I go through the dealer? I've been patient, but Noone can say where it is.

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[Vulnox]

Today marks 50 days in transit and also the ETA end date when the truck was supposed to arrive(after it was pushed a week during transit). I've pushed my lease end 3 months and could potentially have to go another and risk losing money if/when it shows up. I'm giving it til Sunday to show up and then want to start making noise to Ford. Is there a good number to call or email? Should I go through the dealer? I've been patient, but Noone can say where it is.

I would give it at least a couple days more and make sure you follow up with the dealer. My truck was on the lot for two days before it showed delivered in vehicle visibility. That is a good reference, but it is only as accurate as the speed and consistency of those that update the specific steps.

Otherwise push your dealer to reach out to their Ford region rep who can do more looking.

 

[Djlee1592]

I would give it at least a couple days more and make sure you follow up with the dealer. My truck was on the lot for two days before it showed delivered in vehicle visibility. That is a good reference, but it is only as accurate as the speed and consistency of those that update the specific steps.

Otherwise push your dealer to reach out to their Ford region rep who can do more looking.

Yeah I plan to wait a couple more days. My salesmen said no trucks were delivered today. I'll wait til Monday and ask them to see what the regional rep can do.

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