2021 Sync 4 screen not responding

[24_5.0]

So I just picked up my truck just over 2 weeks ago. Been awesome so far! The other day though I get in the truck, my touch screen will just keep going black every time I physically touch the screen. Time is no where near correct either. Truck goes into Ford Today so I’ll see what the issue is. Anyone have this issue yet?

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[Jimi]

So I just picked up my truck just over 2 weeks ago. Been awesome so far! The other day though I get in the truck, my touch screen will just keep going black every time I physically touch the screen. Time is no where near correct either. Truck goes into Ford Today so I’ll see what the issue is. Anyone have this issue yet?

Try holding in the center of the volume button and the fast forward button at the same time for about 10 seconds, it might help.

 

[dolsen]

Try holding in the center of the volume button and the fast forward button at the same time for about 10 seconds, it might help.

Im hoping that sometime between the thread creation and you writing this response that OP got the issue resolved lol.

but serious question, is that some sort of hard reset for the sync system?

 

[Jimi]

Im hoping that sometime between the thread creation and you writing this response that OP got the issue resolved lol.

but serious question, is that some sort of hard reset for the sync system?

I saw this on YouTube. He had the same problem, and he said this solved his problem, the two times it happened.

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