1.5 month old F150 not starting (long rant)

[xlr8d]

Went to the store yesterday and when I came out my truck('21 F150 SCrew XLT 302A) wouldn't start. There was about 8-10 error messages that was on the screen--Engine overheating, cross traffic sensor, park sensors, parking brake, etc) and used ford roadside. Tried to jump and wouldn't start so they tow'd it to my dealership. Get there this morning and they kept saying it could've been animals chewing on the electrical harness? So, they tell me they can't even look at it for probably 3-4 days and they don't have loaners. I ask if they can get me a rental and they said I would have to pay for it myself with a 50/50 chance of it being reimbursed depending on what they find wrong. To add insult, they tell me I have to make sure the loaner is a ford otherwise they won't pay for any of it.

I've read a few posts on here about batteries dying shortly after truck purchase, so I'm crossing my fingers on that. I feel like they are already trying to blame it on a critter eating a wiring harness to get out of warranty work. These guys were acting like they were doing me a favor. Ridiculous, I'll keep this thread updated..

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[Joe999]

Went to the store yesterday and when I came out my truck('21 F150 SCrew XLT 302A) wouldn't start. There was about 8-10 error messages that was on the screen--Engine overheating, cross traffic sensor, park sensors, parking brake, etc) and used ford roadside. Tried to jump and wouldn't start so they tow'd it to my dealership. Get there this morning and they kept saying it could've been animals chewing on the electrical harness? So, they tell me they can't even look at it for probably 3-4 days and they don't have loaners. I ask if they can get me a rental and they said I would have to pay for it myself with a 50/50 chance of it being reimbursed depending on what they find wrong. To add insult, they tell me I have to make sure the loaner is a ford otherwise they won't pay for any of it.

I've read a few posts on here about batteries dying shortly after truck purchase, so I'm crossing my fingers on that. I feel like they are already trying to blame it on a critter eating a wiring harness to get out of warranty work. These guys were acting like they were doing me a favor. Ridiculous, I'll keep this thread updated..

Exact same thing happened to me. I came out to My truck not starting on one morning. Had to get it towed to the dealership, it took 4-5 days to fix and they said it was some electrical issue and they had to reset the modual. Very frustrating.

 

[bigskydu]

Is this Powerboost?

Went to the store yesterday and when I came out my truck('21 F150 SCrew XLT 302A) wouldn't start. There was about 8-10 error messages that was on the screen--Engine overheating, cross traffic sensor, park sensors, parking brake, etc) and used ford roadside. Tried to jump and wouldn't start so they tow'd it to my dealership. Get there this morning and they kept saying it could've been animals chewing on the electrical harness? So, they tell me they can't even look at it for probably 3-4 days and they don't have loaners. I ask if they can get me a rental and they said I would have to pay for it myself with a 50/50 chance of it being reimbursed depending on what they find wrong. To add insult, they tell me I have to make sure the loaner is a ford otherwise they won't pay for any of it.

I've read a few posts on here about batteries dying shortly after truck purchase, so I'm crossing my fingers on that. I feel like they are already trying to blame it on a critter eating a wiring harness to get out of warranty work. These guys were acting like they were doing me a favor. Ridiculous, I'll keep this thread updated..

 

[xlr8d]

XLT 302A 2.7 Ecoboost

 

[xlr8d]

Just following up here, got my truck back the next day and they diagnosed it as a bad battery. They fixed me up with a new battery, and said they updated a module. Everything has been running fine ever since, I'll keep my fingers crossed and update this thread if anything else happens.

 

[Pedaldude]

If you have another dealer near you, use that one. It sounds like the service advisor you spoke with was a jackass, especially since bad batteries have been a pretty consistent issue with the 2021 trucks and there's even been news articles about it.

The fact that they immediately jumped to a certain conclusion should say a lot about how they hire and train their employees. My closest dealer is the same way, I felt like I was in the Twilight Zone with their lame and preposterous excuses about why they couldn't fix the misaligned doors that my truck was shipped with. I finally gave up and took it to a dealer farther away, they fixed the problem in less than 15 minutes!

Glad the issue was resolved and hopefully that will be the worst of it.

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