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03/21/22 Build Week Group

Majorplane

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Is chat still telling you they don’t have rail car information anymore? I’ve never heard of vehicles switching train cars in transit. I would think most rail yards don’t even have that capability

 

NomadV

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Is chat still telling you they don’t have rail car information anymore? I’ve never heard of vehicles switching train cars in transit. I would think most rail yards don’t even have that capability
yea.It originally shipped with Canadian Nat and they gave me my rail car number then.
When it reached Chicago to switch to Union Pacific it disappeared from the Ford system. No tracking update and no rail car any longer. I asked why that was and one chat person said it would be unloaded and reloaded on a UP car. Another chat person said it was weird and May be the same car even though it doesn’t show anymore.
So I’ve just kept tracking the original car since, even though Ford has done stuff that makes you go hmmm, it just seems too dumb to change rail cars. Seems that would open up for a lot more damage and delay in shipping
 

Greg2561

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My shipping experience to date


my Platinum finally shipped.

I was given a rail car number and thought I was set.

Truck was loaded and left DB and arrived in IL to switch over to Union Pacific on 6/11

After arrival it disappeared. Ford says their last update was the arrival on 6/11 and that they no longer have a rail car associated with my truck. They don’t know what happened or why it has disappeared for the last 4 days.

One rep said when it switches carriers they unload the trucks from the incoming rail car and put them in a lot and then load them on a new rail car. Timing could be days to weeks for that to happen. Seem kinda off to me

Another rep said it’s the same rail car number it just takes time to update from UP. So I tracked that rail car. It departed from Beck, NE (wherever that is. Only Beck I found was a neighborhood outside North Platte) 3 days ago and has also since disappeared.

Friggin Murphy gets me every time
Nomad, they definitely do not unload them when it switches from one railroad to another. That's why you will see all kinds of autoracks all over the country; UP in Florida and CSX in California, CN in Texas. Sometimes they don't even change power, although this is not as common. You should be good as they usually don't sit for too long in the yards. Good luck!
 

NomadV

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Nomad, they definitely do not unload them when it switches from one railroad to another. That's why you will see all kinds of autoracks all over the country; UP in Florida and CSX in California, CN in Texas. Sometimes they don't even change power, although this is not as common. You should be good as they usually don't sit for too long in the yards. Good luck!
Yea I didn’t think so.

The original rail car was on track to be in Vegas last night but it seemed to have gotten delayed on WY and then seems another delay this morning in UT. But regardless it’s almost here! So hopefully I’ll have it next week
 

NomadV

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Well the train with my truck was supposed to arrive in Vegas the night of 6/17 and has been delayed at the Strawberry rail yard in Utah since. Had hoped it would be here so I could pick it up on my BDay on Tuesday. Knowing it’s close enough that I could make the drive to pick it up sucks 😳
 


13_F150

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Lost for words. The time has came, now lets see if it ships
Screenshot_20220619-201747_Chrome.jpg
 

MJ Heat

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Lost for words. The time has came, now lets see if it ships
Screenshot_20220619-201747_Chrome.jpg
I will sincerely hope for your sake that your truck ships soon! I received this built email 4/1 & somehow my truck still has not shipped. This Friday will make 12 weeks since it was built.
 

ajhamz2

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@NomadV — you may have said this before, but since your truck is on Union Pacific, how are you tracking the car? Through the same CNR phone number or some new system? Mine recently did the switch in Chicago, so was hoping to learn from your experience.
 

NomadV

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@NomadV — you may have said this before, but since your truck is on Union Pacific, how are you tracking the car? Through the same CNR phone number or some new system? Mine recently did the switch in Chicago, so was hoping to learn from your experience.
You can use the CSX number to trace or the Union Pacific number. The CSX one is better when it’s on the move but the UP number is better when it gets stalled out as it will give date details.

For me the chat became useless once it hit Chicago. Seems once it changed carrier everything was removed and they no longer had a car number or location information. To them it’s been in Chicago since 6/11

as of this morning I’m still stuck in Utah. It seems to be moving but just from one rail yard to another. 3 days around SLC and saying it will arrive tomorrow now.
 

ajhamz2

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You can use the CSX number to trace or the Union Pacific number. The CSX one is better when it’s on the move but the UP number is better when it gets stalled out as it will give date details.

For me the chat became useless once it hit Chicago. Seems once it changed carrier everything was removed and they no longer had a car number or location information. To them it’s been in Chicago since 6/11

as of this morning I’m still stuck in Utah. It seems to be moving but just from one rail yard to another. 3 days around SLC and saying it will arrive tomorrow now.
Appreciate it and hopefully your truck gets there soon. Do you happen to have that UP # and which prompts to hit handy? If not, I’m sure I can do a quick Google. 🤘🏼
 


NomadV

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Appreciate it and hopefully your truck gets there soon. Do you happen to have that UP # and which prompts to hit handy? If not, I’m sure I can do a quick Google. 🤘🏼
Yup. I just called to check on it

1 (800) 877-5123
Prompt 1
Say trace
Say one when it asks how many pieces
Say the entire car number (letters and numbers)
Say no when it asks for a faxed copy
 

Thomasjr51

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