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  1. Customer Experience Specialist, Ford Truck Team Case number What do they do?

    probably not the norm, but same day as I sent the private message to Ford with all the details, I received a call from the truck team. Preston in this case. other than having already called the dealer / service advisor & tech to get update, I have no idea what else they may have done behind...
  2. Powertrain Malfunction/ Reduced Power

    it is back together today. Tech had a lot to reprogram and update. Went and filled up gas tank this evening. Ran about half miles on battery where it was under 20% prior. Very small sample, but computer says 28mpg on the 5 mile drive home from Costco.
  3. Powertrain Malfunction/ Reduced Power

    Hi Ford, I spoke with one of your social media managers by telephone yesterday evening. the service advisor updated me Monday afternoon with status. Truck should be back together on Wednesday 3/9 barring any additional findings. thanks for reaching out though!
  4. Powertrain Malfunction/ Reduced Power

    Nick - mine is the BECM, not the PCM the service advisor first thought. Tech says it was not car wash issues as completely dry in its box by the hybrid battery. they now theorize it was having issues all along just not bad enough to trigger the wrench. should have it back mid week as had to...
  5. Powertrain Malfunction/ Reduced Power

    Hi Nick, As of this weekend 3/6, the truck is sitting behind our dealer. My sales guy sent me text Friday letting me know that service was not able to start replacement part(s) work until Monday. FWIW - gave me a 19 F150 to drive while there. loaner is lifted 4" and has 30s. gets 14mpg if i...
  6. Powertrain Malfunction/ Reduced Power

    I received the dreaded wrench last week and Ford pass kindly let me know what was wrong later in the evening. Dealer got me in first thing next morning. About an hour later, the error cleared on its own. Service could not replicate it over a couple of days. Got PB back with service guys direct...
  7. What kind of MPG mileage are you getting with your Powerboost?

    I was warned by my salesman that the PowerBoost did not particularly like cold weather. Noticeable drop in mpg when less than 10 degrees. Same drive home was 4 mpg better the next day when temp was just under 30 degrees.
  8. What kind of MPG mileage are you getting with your Powerboost?

    Not really that I noted. think mostly was due to lack of traffic to make changing speeds necessary. was pretty smooth sailing all the way home. of course, when I hit MI line, mpg started dropping due to increased speeds..
  9. What kind of MPG mileage are you getting with your Powerboost?

    South of Chicago on 294 headed back to Michigan from weekend trip. most of drive was at 65-70mph with zero traffic issues to impact mpg.
  10. Previous gen covers fit?

    I transferred my Extang Solid Fold 2.0 from my 2018 xlt supercrew to the 2021 PowerBoost XLT. there is a small difference in width on the beds. not noticeable with this cover as it sits on top of rails. I would imagine the low profile covers may have an issue.
  11. Reverse brake assist not available

    it is about 3-4 hour job - resets and calibrations. been a week since got it back from service and no issues with reverse brake assist since.
  12. Auto start-stop removal - impact on hybrid operations?

    My sticker said the auto stop/start was deleted so I guess I don't have to push a button like I did on the 2018 EcoBoost 3.5.. being a hybrid, my 2021 does the auto start stop on its own as needed. the only time I notice is from a stop where engine is off. I have yet to start slow enough to...
  13. Box Link Tie Down Anchors

    My 2018 came with them. Dealer installed plates. I was on struggle bus with cleats for a bit. as earlier reply said - you need them flush before they go in right . my new 2021 did not include them. Ford has them as accessories at 2x price that Amazon wants for similar.
  14. What kind of MPG mileage are you getting with your Powerboost?

    612 miles over 2 weeks so still breaking in. first fill up was 10.1 gallons with 243 miles on trip odometer. guessing dealer did not reset it when filled tank. screen said 22.1 mpg. what I do see is roughly 20% of miles are electric.
  15. Reverse brake assist not available

    Powerboost ordered 7/14, built 9/18, at dealer 9/22. first drve 9/24. no errors. spray in bed liner 9/27. picked up 9/29. Reverse Brake Assist not available. Shop evidently took tailgate off - sales guy said mine was 3rd with same issue in past week from his customers - bedliner & reverse...


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