Had the same issue was very frustrating along with squeaking breaks. Dealer fixed both and did the underbody insulation fix. Took less than a day. All was covered under warranty and I got a loaner car.
Had them on my 2013. They were too big looking but I really liked how much I could see out of them. My 21 has the regular mirrors and while they look a ton better, they aren’t as functional for me.